Piedmont Communications is a reliable internet service provider known for its fast and affordable connectivity. Customers appreciate the quick response to issues, particularly after storms, with service typically restored within 15 minutes of power being restored. The company offers excellent speeds and connections, and many users commend the helpful and professional customer service. While there can be challenges in reaching certain locations and delays in burying fiber lines, overall satisfaction remains high. Users often highlight the value of their service, with many praising the competitive pricing, especially when compared to other providers. Overall, Piedmont Communications is recommended for its dependable internet service and attentive staff.
Just wanted to commend Andrew your service technition. He came to my home to diagnose an internet outage. Andrew was professional, friendly and went over and beyond, relocating the modum and router to create a more efficient wireless internet setup.
June 2024
Very fast and prompt to outages. Had no internet after a storm on a Friday night and figured id have to wait till Monday. They had a tech out early the next day who was knowledgeable and had me fixed in 10 minutes. Great customer service
November 2023
Had service here for a long time. Everytime I had an issue, which was normally after a bad storm. It is always fixed fast. Love this place
