Victra is a Verizon Authorized Retailer located in Lexington, NC, dedicated to providing an excellent experience for customers. The staff, including knowledgeable consultants and managers, offer a wide range of wireless devices, accessories, and device protection. Customers have praised the team for their professionalism, helpfulness, and ability to answer questions accurately. One employee, Lee, received particular recognition for his informative and courteous service, helping customers save money on their bills. While some customers noted delays due to busy times, overall, the staff's commitment to customer service and making visits pleasant stands out, despite some challenges with product activation.
Lee was so helpful in finding the perfect plan for me. He answered all concerns! I highly recommend Verizon.
June 2024
Employees were great, fast service, clean store, and employees were very helpful and informative
April 2024
Lee- He was extremely informative, professional, kind and courteous. He was knowledgeable and answered questions accurately with patience. My issues were resolved and money for the customer was considered. Much thanks to him because true customer service is a lost art today. Thank you!
