AutoZone in Lillington provides a wide selection of automotive replacement parts, maintenance items, and accessories. Customers consistently praise the very knowledgeable and helpful staff, describing them as great, courteous, and a pleasure to work with. Many report the best experience and feeling treated very well, with some noting they felt like family and not overwhelmed. The staff is frequently highlighted for going above and beyond. This includes checking a vehicle's diagnostic code to identify an issue and providing a printout, thoroughly verifying if a part like a battery is truly needed before a sale, and offering to install items. Employees are commended for being happy, sweet, and helpful during installations, such as putting in a new battery or assisting with washer fluid, even holding a car hood. They are noted for answering all questions, giving great advice, and refusing to give up on challenging tasks. Customers highly recommend this store and especially the staff, with many stating they get all their needed parts and fluids there. The service received is often called awesome, with the best customer service seen in the area.
Nicole and Ronda were an amazing help in New Year’s Day! Got my part to me and was so happy to help. Absolutely LOVE this establishment!
December 2025
Jason Harris is one the best employees here. Even on a cold day he was quick to say he would change the battery on our vehicle, great service, good character, all around...amazing.
December 2025
The people that work here are amazing and I recommend anyone looking for anything to visit them!! I have always had great experience there!!
