AT&T Store in Lincolnton is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable employees who go beyond to assist with various needs, such as switching from other providers, understanding bills, and setting up devices. One staff member, Tyler, is especially favored for providing clear price quotes and explaining charges, with customers preferring to return to this location specifically to see him. Carlos, who often helps customers with bill breakdowns and technical issues, is recognized for his personable approach, patience during waiting times, and ability to identify discounts that lead to cheaper bills and new lines. Bryan is also commended for his politeness, expertise, and willingness to spend extra time explaining things. Despite some wait times due to limited staff, customers find the service worthwhile because of the staff’s professionalism and helpfulness. The store offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no contracts or credit checks. Customers enjoy the nationwide AT&T 5G service, which is included with unlimited data plans at no extra cost. Overall, the Lincolnton AT&T Store provides quality service, helpful staff, and a variety of plans and devices to meet different customer needs.
An excellent team that made my experience stress free. Tyler was very professional and yet friendly. Will return here for all of my needs in the future.
June 2025
I will not go to another location. Carlos was very helpful he broke down our bill and he even pointed out discounts we were missing and we left with a cheaper bill and a newline for our son. I recommend only going to this location.
May 2025
Bryan was so very helpful. He went beyond with his time and expertise. He talked to Tech Rep because I did not understand. I applaud att for hiring him. Very polite and knowledgeable.
