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November 2023 by Claire Folk
Austin was excellent. Really helped me with every issue I needed.
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October 2023 by Brad Bivens
My Sales Rep was most helpful explaining every detail in the most patient, professional manner. She remained diligently focused in spite of T-mobile's lack of customer care, past normal operating hours to percevear providing an Excellent Customer Experience. Can't wait to recommend all my friends & family to go see Angelica! Thank You!!
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September 2023 by MaryAnn Linney
Experience was great. Got my new iPhone and they did everything setting it up for me. I love my AT&T store in Lincolnton, NC
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August 2023 by Curtis Caldwell
Not to happy with the store in Lincolnton. They are suppose to be ope until 8 and I have been standing outside for an hour trying. All the lights are on and one of the doors is cracked open, and I need to get 2 sim cards for my kids phone and can't.
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August 2023 by Dante Melendez
Went in for a new phone and was out of there in less than an hour with a new phone. Raymond, our representative made the process very easy. He was very professional and informative! The smoothest phone purchase I have ever had in my life! I will be back for sure. If you’re looking for a new phone or any other service att has to offer this is the store you want to go to!
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August 2023 by Rye The Rye
Raymond is an awesome manager here. Every interaction I’ve had with him and his team has been professional, helpful, and fun even. Multiple occasions Raymond has gone above and beyond to make sure that me and my wife had what we needed and that we were satisfied. The team is knowledgeable and prompt with an upbeat and positive attitude that makes the process so much better!If you need to upgrade, switch, or buy accessories, Raymond and his team are 100% the ones to go to here in Lincolnton. I’ve dealt with a lot of cell service employees over the years and none really compare to these guys at the ATT store in Lincolnton. As long as I remain with ATT for cell service, I’ll be coming here for what I need!
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August 2023 by Ashley Deaton
At&t steals money out of people's pocket by selling a service that is not usable. Every time I've tried their services it has been a train wreck. Customer service is not existing. Technicians come out and nothing is ever fixed and At&t will attempt to charge you for having one come out.
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July 2023 by Lisa Lackey Stewart
Both of the young ladies in this store are very knowledgeable and helpful with product options. They provided me with a polite and pleasurable experience. Thank you. ?
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July 2023 by Sam None
Att overall is just horrible. I've been with them for years only because where I live they are the most reliable service provider but every single time I've been given offers in the store - first month's bill never reflected the discounts credits or offers- not one time in 10 years. They know what they are doing they know it illegal but do they ever fix it ? No they do not. From half off new phones, upgrade discounts etc- I call and they tell me oh sorry they provided you the wrong information- you can't have that offer. It is pure theft they just keep getting away with.
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May 2023 by John Henderson
Store manager here is non professional. He will straight up lie to you and makes mistakes he won't admit to. Go to Gastonia or Hickory, don't waste your time here
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May 2023 by Robin Jenkins
Angelica is knowledgeable, professional, and polite. She multi-tasked between customers gracefully and efficiently. Super satisfied with my experience in this store today.
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December 2022 by sarah burns
Kim L recently assisted me when I did business at this store. He was professional, courteous and knowledgeable. I would recommend Kim and the Lincolnton AT&T store for all your cellphone needs.
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November 2022 by Lisa Stamey
I came into the store today to upgrade my phone. It was really busy but the staff handled every customer in a very professional manner. They helped me get my new phone ready to go. Great experience.
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October 2022 by Donna Harris
WOW! Raymond was awesome! I am a senior with some memory issues. He was so helpful and kind! What a great experience for me! I will make sure to send friends here in the future!
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October 2022 by Adriana Rojas
Excellent Customer Service and very helpful. Raymond was super patient with me, and got me on the perfect plan for my family. Will definitely be back!
