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November 2023 by Beth Pinckney
The Lincolnton NC staff always go out of their way to make my rentals easy and take good care of our family! Been using this location for over 15 years.
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November 2023 by Kyle
Me and my wife had to pick up a car at the last minute and Bryce saved the day he had excellent customer service I recommend this location to anyone.
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November 2023 by Caleb Lutz
I booked a car through corporate days in advance, when I get there they tell me there is no car available. They never called or emailed me to tell me this. I asked if they could check other nearby locations and they guy said no. How can you give confirmation of a booking then when I show up have nothing for me? I will never rent from Enterprise again for business or personal travel.
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November 2023 by Will Gardner
Have been trying to get a rental for 2 weeks now after hitting a deer. Called 5 days ago, was told they would get back to me, but I have not heard anything since then. I do not have a car to get to work with, and I have had to stay out because of it. I was told by the person on the phone that they would contact other locations as well.
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October 2023 by s
Had online reservation when we arrived to pick up vehicle guy said due to people driving cars one way to Florida they don't let people drop off at other locations. Even after sharing we were trying to get back from a funeral, guy wouldn't honor reservation made on Enterprise website.
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September 2023 by Cait P
Terrible experience and customer service. I will never rent a car from this location again. The Denver location is much more friendly and caring. I will make the drive across town to Denver just to avoid dealing with this location again.
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September 2023 by Jennifer Armstrong
Bryce and Eric and very helpful. We've always rented our cars from here and will continue to do so because of the wonderful service. Thank you so much.
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May 2023 by Tim Lowe
Car ready . Actually had a choice to pick from . Great people. Easy rent & return
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April 2023 by Jeff
I rent a lot of cars due to my job. Hands down this is the best group I have ever dealt with. Very professional and helpful.
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April 2023 by Hayley Richardson
Really bad for business my opinion I put in a reservation at 1 pm yesterday to reserve a car and they call me at 9 am this morning to tell me they are currently sold out. 3 hours out from pick up ...
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March 2023 by Ronnie Greene
Terrible experience.i hit a deer and I told these people several times on the phone and 3 times in person that I only had 30 bucks a day.they told me they could do that.when I get there they can not do that.tjey make me an appointment for another week away ..I call before I go and they say yes sir we will get u going..when I get there they still can't do it..don't waste ur time at this location .I have been trying to get a rental since 2-5-23 and it is now 3-13-23..
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March 2023 by Michelle McLaughlin
I was in a wreck and the person's insurance company told me to go to Enterprise in Lincolnton NC to pick up a rental. The young men at the rental place were so nice. My check engine light came on this morning and he said bring it back and I did and they got me into another rental and filled it with gas because I had filled the other rental. Great group of young men.
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February 2023 by Tonya Allen
The service was great with my rental... I had to take a car back and switch out because the horn went out and they did it with no problems or issues. Thank you so much and to the staff keep up the great customer service
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December 2022 by Heimdall
The only reason I give 2 stars and not one is the guy that answered my questions when I called the day I rented the car. Not sure of his name but he was nice and answered everything I asked about. Other than that, I was disappointed. I reserved a volkswagen jetta or similar with a free upgrade. I got a hyundai kona. I wish now that I didn't get the "upgrade". The car was awful. It was clean and had a couple dings on it but I wanted something with room. And that car has none. Also, I have rented with enterprise before but it's been a while. Nobody told me of a security deposit. Not on the website, conformation email or when I picked the car up. I found out when I checked my bank account before leaving town. I had not planned on the security deposit so it hindered my vacation. That's information that needs to be told up front. The agent that led us to the car didn't inform us either. The guys at the location were OK, other than the security deposit thing. And not sure who decides what's an upgrade but we had to leave stuff home from our vacation because it won't fit. Sorry to say I will not rent with enterprise again. The one guy that helped me over the phone did refund the upgrade charge and did good at explaining the extra charges. Other than him, I felt swindled and kind of cheated.
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November 2022 by Angela Miller
Friendly and helpful service, reliable vehicle and fair prices. Will absolutely rent from them again if the need arises.
