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May 2023 by minka kova
terrible customer service
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January 2023 by Stephanie Neal
Always nice and helpful!
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December 2022 by steve HU
Never answers phones and half the staff is rude when they do end up answering the phone. I had to switch banks cause of ut
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August 2022 by Tracy Hamilton
Great customer service, we're always seen quickly and the staff are great!
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July 2022 by Phil S
stay away worst bank I have ever used
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October 2021 by Waymon Mauldin
Asked a teller about changing from my Permeir checking account since I don't need free checks anymore (all paid electronically) and one with a lesser minimum balance requirement (daughter uses this account for college) than a 1000.00 dollars...was told this needs to be reviewed to see what I qualified for...qualified for?....really...been with first citizens for over 20 years in South Carolina, but since moving to North Carolina and having to use this branch...I will be closing my account...qualified for?...really again.
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August 2021 by Will Land (Will)
$8 fee to cash a check
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July 2021 by Will Land
$8 fee to cash a check
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December 2020 by Keith Williams
Have been a customer for years. Customer service is pathetic, at best. Went in to transfer funds into a savings account and could get NO assistance. Was asked if I would like to make an appointment. An appointment? At the bank? I was the only customer in the place. I'm sorry this review requires I give them at least one star. They don't deserve even that.
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October 2019 by Brett Hicks
I went into bank, which I have been a customer of for years, to pull out some funds. Three tellers, of which one was assisting a client at the drive up window, one was just sitting and talking about personal life, the other just staring at computer. Finally the one at the computer asked to help me, no hi how are you or anything. I provide my slip and ID, teller never said a word to me but talked to colleague and then gave my funds. I had to ask for an envelope and no bye have a nice day or anything. Great way to treat the customers that have money in your bank that helps pay for your job. Good Customer service skills must be a thing of the past???
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October 2018 by Ti'Ocea Hagins
The ladies that work here are so sweet and nice I love this bank.
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June 2018 by Lucky Jones
If I could give them a negative review I would. The people who work their are extremely passive-aggressive. They claim on their website
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September 2016 by Cheryl Lee
The ladies that work there are great.