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September 2023 by Roger Powell
Rodney the service manager is Mr No Service. Had a tire leak. He told me it would be 30 minutes. An hour and half later I’m still waiting. Another customer comes in with the same issue. Takes them ahead of me. While I’m getting my keys to leave he tells me he must have got the orders mixed up. Other customer was from a local car lot. Give me a break. Beware of this place.
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September 2023 by Brad Raimey
My niece stoped in to have her tire checked due to low air pressure notification. Guy told her she needed a new tire because of a nail in the sidewall and wanted $226 for a off brand tire. She called me to verify this, so I drove up and the sales rep continued to tell me the same story. Demanded to see the tire they had already pulled off the car and the screw was in the center of the tire. Went to auto zone and purchased a plug kit and scheduled an appointment with discount tire to get a Michelin for the same price.
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September 2023 by Angela Bollinger
I can honestly say that I was extremely happy going to Mr. Tire. The guys there were professional, knowledgeable, and quick. Definitely going to use them for all my future auto needs.
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August 2023 by William Powell
I had two camper tires replaced. I bought the tires on line to upgrade my new camper tires. I had the camper at home and bought one tire and rim at a time. My service was outstanding. My wait time was minimal both times. I did not price shop any where else but the price was comparable to similar service I had before at other shops. I would try to come back.
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August 2023 by Jacob Ginnever
Shot the price up on my tires just because i came from a business he didn’t like and the manager Rodney took my dirty underwear from my car when I got my tires changed…..I’m a guy…
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August 2023 by Charlene Wells
Rodney and the team were excellent. They listened well to my concerns and serviced my vehicle quickly.
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July 2023 by Megan Daugherty
I had called Mr Tire a few weeks before my service appointment and asked about the price of a full synthetic oil change. I had spoke with a really nice lady who told me the cost was $39.99. I took my car on a Saturday morning for the scheduled appt at 8:30. The website said they opened at 7:30 but when I pulled in, the garage doors were closed and I didn't see anyone outside working. When I arrived, the manager Rodney Jackson was the only employee I saw in the building. When I walked in, he was assisting another customer and didn't look up to say anything to acknowledge he had 2 other customers waiting. When I got to the counter, I told him I had an 8:30 appt for an oil change. He laughed and stated "I don't know who scheduled all these 8:30 oil changes!" Apparently he had 2 ladies already there waiting. I told him I had scheduled online. He then asked the man behind me "you're here for 8:30 oil change too?" The man said "no, I'm here for 4 new tires." Rodney laughed and said "of course you are, I'm here by myself so it will be a few hours!" The man behind me asked if it was an issue because he had scheduled an appt to stay and wait. Rodney said "well, as you can see, it's just me here until 9am.. I'll get to you, but it'll be a few hours." He had a very negative attitude and was clearly upset about not having staff. So I left my car there and went back home. When I returned, he got an attitude because I was using a credit card. His card reader wasn't working so he had to call and manually do it. As he was entering my card info on the phone, I could hear everything very clearly. As soon as it asked for the amount, he turned the volume down as low as it would go. The total was $113. He never mentioned the total to me prior. He only complained about how his card reader wasn't working. Again, with a very rude attitude. When I asked him about the price, he hung up the phone and became very defensive. I said I was told the price was $39.99? He said "WHO told you that?" I told him a lady I had spoke with a few wks ago. He told me "well she's no longer here and that's not the price of our oil change! Your car requires full synthetic" I told him if I would've known it was going to cost $113, I would've taken it to the dealership for $120 but the lady clearly stated the price was for full syntethic. I even told her the year and model of my car. He then stated "well I'm not sure why your complaining. I'm charging you $113 not $120." He never once tried to apologize for her giving me the wrong quote but instead, he was extremely rude and defensive. I paid , got my receipt and my keys and went to my husbands truck as he was waiting outside. He saw me go talk to my husband and rushed outside to tell my husband "let me just explain to you the reason it wasn't 39.99 is because the lady who told her that isn't here anymore. Our oil change is $94." As he stood and apologized to my husband but never once apologized to me. His attitude will clearly run away future customers and he was very belittling to women. I knew when I dropped my car off, I should have just chose to go somewhere else but it was close to home and we've been to mr tire several times for our other cars. I was also told my tires were rotated and they were not. I will never return to Mr tire and I will never recommend to friends or family. We have many auto repair shops opening within a few mile radius and his attitude is going to cause mr tire to lose business. I also reached out to the DM for a return call.
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June 2023 by Snow King Huskies Kennels
After a bad experience with Mavis Tires & Brakes.. I drove to MR.Tire and I asked a gentleman if they could fix my RV tire.. he said definitely I fixed it for you!! Super fast service.. I will come back anytime..
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June 2023 by Lisa Reynolds
A couple of weeks ago I was having one of those days . ..Brooke helped me out by fixing my flat tire for free! ! Always friendly on phone and in person ! Yesterday unfortunately that tire just didn’t hold! Called today n she worked me in . Getting a great deal on 4 new tires ! Thank you to Brooke and the team here at Mr Tire in Lincolnton . Highly recommend!
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June 2023 by Airik D
I came to have a tire that I already had put on the rim of a tire that had a slow leak. I asked to person who changed it to please put the tire that was on the rim in the car because it wasn't a bad tire. However they did not do so.
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June 2023 by Greg Newman
Excellent service, needed a fix asap and they took care of all my needs for my vehicle and I can definitely tell the difference on my commutes now
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April 2023 by Heather S.
Haven’t used them personally yet but wanted to just say how nice Brooke was to me over the phone making sure my needs were met quickly with a reasonable rate. Thankful to have them in our town with people like Brooke working for them.
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April 2023 by Heather Sapp
Haven’t used them personally yet but wanted to just say how nice Brooke was to me over the phone making sure my needs were met quickly with a reasonable rate. Thankful to have them in our town with people like Brooke working for them.
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April 2023 by Toni K
Brook and her team did a great job on my suv. I highly recommend taking you car-suv there. Service is fast and reliable, best prices in Lincolnton, NC.
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February 2023 by Trey
This was the best experience I could have ever asked for. The team there was amazing and never complained about anything and got the job done. They stayed 2 hour after close to help me. I would recommend this place to anyone.
