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February 2024 by Lyz Green
Friendly staff. Great place to get a hitch installed!
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December 2023 by Jocelyn McElroy
The man overcharged me "by mistake" and it threw my account into the negative causing overdraft charges. My charge was supposed to be $275 but I got charged $1065 TWICE. He said he'd correct it but it hasn't been corrected. He hasn't been answering the phone.
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December 2023 by Rose L Beckett
The workers were nice enough although the process is really slow and it took much longer - using the app- an hour just to rent the truck for an in-town move
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October 2023 by Les M
If there was a zero I would pick that. The guy who runs that business is Sam. He was rude and kick me out of the without tell me any thing. He say that I wouldn't be welcome rent form his store no more. Well I rented a trailer it had a bad tire and he kick it and said it's good but it wasn't. I have witness. And pictures of it. I wouldn't recommend to anyone to his business.
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July 2023 by Lori Gerrish
Horrible customer serviceNever again
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July 2023 by L McAfee
Always kind and courteous
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June 2023 by Chris Howell
Great location always fully stocked with anything you need as far as U-Haul. Best one in town Sam is great friendly and respectful man.
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December 2022 by Robin Wise
Sam rented my daughter & her boyfriend a U-Haul truck. She had no license & he took a picture send to her phone of her friend to put the truck in his name so she could rent it. He(Sam) took the info & rented to her & her boyfriend. Rodney Matt Cline..from what the police told me June 22, 2019 they were in Denver on Forney Hill Road June 23, 2019, the police told me they got in an argument & she jumped from the truck!!! I'll never believe my daughter would do that, she has 3 children. She was rushed to CMC Charlotte in ICU on life support for 3 days. I had to make the call to disconnect, it broke my heart & it's still broken, my first born & only daughter ? I am raising her children who she would be so proud of! One graduated this year, one started high school & youngest is now 10. If the owner of the store hadn't rented her the truck this would have never have happened. I live with this everyday of my life with my heart ripped out of me.
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September 2022 by Daniel Blackford
Sam at tobacco outlet is a cool guy. fair price and a sense of humor! He is from India but all American at heart!! like a brother with a towel on his head!!!
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June 2022 by joey mtnjunkie puig
Sam is awesome!
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April 2022 by Allan Austin
Cool dude. Lots of trucks. There was a homeless man in the back of one of them but I let him be. Thank you for your service.
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February 2022 by Stephon Moore
Dan Wilkins be thankful you actually have coworkers who truly cares about customers. My guy Buck Burton really helped the situation get nullified. Buck Burton, traffic department in NC is AMAZING. Cool dude. He helped me rectify a situation and did it with ease. It’s rare I get off the phone with U-Haul with a smile, Mr. Burton did that. Brighten my whole day. Uhaul needs more employees like him. Genuinely kind hearted dude
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October 2021 by Locke Davis
Great service. Very busy
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September 2021 by G. Michael Coss
Horrendous service!! Worse then ever !! They changed me extra miles on the vehicle I rented if you even need a u-haul then don’t ever come over here !!
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August 2021 by Ann Deshazo
Very friendly and quick on the check out.