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December 2023 by Jamie Grant
Useless I need parts.im in uk. It takes an age to receive parts from either USA or Denmark. They won't give part numbers for the parts I need. I was going to fi d them in the UK So I now have a useless machine
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November 2023 by Pat Erskine
I recently purchased a model 800 and it is awesome. I use it to restore vintage snowmobile and motorcycle parts. I can't believe how much it stepped up the finish on my parts! I am going to take apart previously restored machines and do them over using the vapor blast. Anyone that does anything similar to what I am doing needs to check these out! You won't believe it!
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November 2023 by Sydney Johnston
**Edit to add after response from VHT:As apologetic as you may be, no solution to the situation has been made. You lost a pump that we paid for and paid to ship to you and charged us full price and shipping for a replacement pump. With that said, I find the apology inauthentic.Unfortunately, this company has been a nightmare to work with. We purchased a brand new blaster cabinet only to have the pump stop working with less than an hour total on it. We reached out for guidance on how to fix it, which their diagnostic instruction led to the impeller breaking. Since the impeller broke, they’ve had no desire to be even slightly helpful. Todd is unpleasant to speak with and sounds inconvenienced to be answering the phone. We were told to ship the pump back so they could "take a look at it" only to immediately receive a bill for a brand new pump without them attempting to call or email regarding what they may have found. The issue was not initially an impeller issue, yet they refuse to understand that. After paying $50 to ship the damaged pump to them for "inspection", they managed to somehow "lose it". The customer service here is horrendous. Don’t waste your thousands of dollars with these guys. We planned to purchase quite a bit more equipment from them, but after this mess, we will certainly be going elsewhere.
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November 2023 by Tyler Wilson
Pump impeller broke after 2 hours and it is on me to send the pump back. Service guy told me they discontinued and switched to a high flow pump with polymer impeller. Wonder why they switched to this pump hmmm. Unit shipped to me on July 11th 2023 and its October 11, 2023 now!So Niki from your response you are saying I missed upgrade by 3 months and now after sending $4000+ and using my system maybe 2 hours total which had zero foreign material in media will cost me an additional $300 for a new pump which you guys have found issues with! How do you feel this is the right way to do business???
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October 2023 by Zach
Be wary of giving your personal contact info to this company. They will call, text, email, and leave a voice-mail all at the same time every few days and it is super annoying. For this fact alone I will never use this company. I have blocked the number and email but unfortunately still receive the voice-mails. So Hunter at vapor honing technologies, YOU SUCK!
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September 2023 by Jake Leach
I bought a closed loop weekend warrior during one of the sales and it is probably the best tool I've added to my shop. It speeds up the process of refinish motorcycle parts quite a bit. Desiree is extremely helpful on the phone and through email. Whenever I have a question she's there to help me out almost immediately.
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August 2023 by Clint Caldwell
Great product, great service and made in America! If you do dry blasting, just buy a Vaporhone wet blaster already!! And never turn back! I am a machine shop owner blasting machined aluminum parts for pre-anodize. The results are amazing and uniform finishes. see the finishes in the picture (machined, wet blasted, anodized). I've owned a weekend warrior and now a VH800FL. Both solid machines!
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July 2023 by Daniel Valjevac
We love our machine and it’s used daily. Desiree was super helpful helping us pick out the right machine for our shop. Thank you
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June 2023 by Nicholas Sloan
Excellent customer service! Amazing products that are very well-built. They stand behind their products 110% and i couldnt be happier.
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April 2023 by Dalton Henderson
Great company to do business with. Wouldn't send my business anywhere else. Fast acting Great communication. Class A Highly recommended!
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April 2023 by Kelly Melvin
Best company I’ve ever purchase machinery from. I repair Harley’s and having the ability to clean parts and restore them to a new finish has greatly improved our business. When I received my vapor machine it had a broken part from shipping. VHT overnighted the part, their customer service is top shelf.
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March 2023 by Frank Fernandez
We cant be happier with our machine. We're Richmond Transmission & Auto Service in Melbourne FL and also one of the largest independent transmission facilities in the state. We hate painting transmissions b/c to us it almost comes off as your hiding something. We were searching for different machines and process' when saw a few Vapor Honing videos on YouTube and decided to contact them. We were still a bit skeptical so Todd (our rep') offered us to send a part to see if it would give us the finish we wanted. I have to say we were greatly surprised, it looked brand new as if it had just been cast. Being we deal mostly with larger items such as transmission cases, transfer cases and differential housings, we purchased the larger 3500 Series unit with the turn table. The quality of construction is amazing, and the electronics are "true" industrial rated control. Operating the machine is a no brainer, as simple as a basic sand blaster with outstanding results in a tenth of the time of our old messy blast cabinet. The only thing I recommend is that you fully degrease your parts first which we do in our hot tanks prior to Vapor Honing, trust me it will save you having to clean the machine and replacing your media. One of the additional benefits beyond our needs is that we are now taking in a great deal of work from other shops and enthusiast's specializing in vehicle and motorcycle restoration, what this does to aluminum is shocking in the final finish. The process actually polishes as it cleans in a manner where the surface almost seams to seal itself where grease and solvents don't penetrate and stain the surface, you don't get that from dry media blasting and was pleasant surprise. To surmise we cant be happier and will be posting some pic's very shortly.Frank, Richmond Transmission & Auto Service.
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March 2023 by chuck shirley
Was so happy with the Vapor Blaster I purchased years ago from Nikki and the staff that I went back and purchased a 2nd unit for my business.
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February 2023 by JIM BALLARD
I HAVE NOW BOUGHT 2 UNITS FROM NIKI SHE HAS BEEN FABULOUS ALWAYS ANSWERS MY QUESTIONS AND GETTING ME THE RIGHT STUFF I RESTORE OLD MOTORCYCLES AND THIS IS A MUST IF YOU WANT THE PROPER FINISH AND LOOK ON 30+ YEAR OLD BIKES THANKS NIKI FOR THE GREAT SERVICE
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February 2023 by emccallum1012
I bought a weekend warrior about a year ago. Picked it up myself to save on shipping. They went through everything with me about the unit and loaded it for me. I had a few questions early on, and I don't recall having any problems talking to someone. I have used it on all kinds of stuff. Plastics, aluminum, steel, rubber. Very pleased with the unit. Fantastic on aluminum.