This Verizon store is fantastic, with many reviews stating customers can shop there with confidence. The knowledgeable and dedicated staff provide a full range of wireless devices and strive to create the best possible experience. Employees are repeatedly described as amazing, patient, friendly, helpful, courteous, and wonderful. They take time to walk customers through things, go above and beyond, and do not mind spending significant time on tasks like transferring information between phones. The team works with customers over multiple days to accommodate schedules and helps switch from old carriers. Staff are also noted for checking on available deals and finding great offers. The store manager sets a good example of excellent customer service, leading a team that ensures guests are happy with their new devices and choices.
Tre’ Shawn was amazing and provided excellent customer service. She was incredibly thorough and very knowledgeable! Ashley, the Manager, was also wonderful in assisting us. Great place! Highly recommend this location.
July 2025
If you want a great experience at the Verizon store in Lincolnton NC, ask for Johnny. I give him a 5 star rating!
July 2025
Johnny helped us and was just wonderful! Very patient and took the time to walk us through things. Clearly the store Manager, Ashley, sets a good example of good customer service.
