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“I've been banking with Carter Bank and Trust for six years now. Overall I've been pleased with them. They do have debit cards but no online banking. It's a small town bank, once you get to know the people that work there they generally do whatever they can to help you long as they aren't breaking too many rules. I've tossed around the idea of switching to a more modern bank but I like the people there they know me by name when I walk in the door and know my voice if I call on the phone. They have always provided exceptional customer service. The main thing I love about this bank is the hours of operation this makes doing business there very convenient. How many banks are open from 7:30 am to 7:30 pm.? For what I need this bank is perfect for me.”
“I made an appointment on line, but for some reason, the system did not notify the bank. Even though I was met with a friendly smile by Sheila Bunn who took the time to listen to my concerns and help me navigate obtaining some very important documents for my family. My mother and father had passed away and I was overwhelmed and grieving still. Sheila although very professional in her demeanor was still very kind and compassionate towards me. She is such a model for other bankers who are willing to take the time even though she was busy and had an upcoming appointment- she took the time to help me. I will forever be grateful!”
“We love Noelia Plascencia. She is always helpful, respectful, knowledgeable and reliable. She is the reason we have and keep an account at the bank. Gracias Noelia!”
“This is by far the best bank ever they care about you always willing to help you everyone I ever spoke to in person or on the phone showed me so much compassion and really cared SECU Bank is #1 I'm speaking on all the years and time they have helped me and really cared no other compares to them They truly are a wonderful BANK thank you SECU for all you done and still doing for me Outstanding BANK thank you 😊”
“We have had our business and personal accounts with the Louisburg branch of Union Bank for over 10 years. We highly recommend them. Excellent customer service year after year.”
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“The staff is great and professional treat you just like family strongly recommend this bank for all your needs !!!! Terry and Shella are the best and also there manger great team !!!!”