4045 Perimeter W Dr #600, Charlotte NC 28214
“I had Overhead Door Charlotte come to my home to replace the springs for my garage door and rollers. The tech was on time, extremely professional and courteous. Everything is working great again. I would use them again in a heartbeat.”
2016 Jenkins Dairy Rd, Gastonia NC 28052
“They fixed me up with a few nuts I needed for my son's training wheels and didn't charge me. I've never felt more valued. I'll be coming back. Thank you!”
1761 Neal Hawkins Rd, Gastonia NC 28056
“SHOP HERE FIRST - ALWAYS. Forget the big box stores where you can't find anyone who knows anything. STAFF here is very helpful & knowledgeable. Best vegetable plants & best prices. Tomatoes I bought here last year were the best I've ever had. No where can you find this kind of customer service !!”
1906 E Ozark Ave, Gastonia NC 28054
“Brian is downstairs doing lawn mower repairs. He is a true, honest mechanic. Quick and thorough- his prices are phenominal. He also works on (non-skidstear) riding mowers. He's my new lawn mower 'guy'!”
910 Lower Dallas Hwy, Dallas NC 28034
“Prices are high on a lot of their things, but reasonable on others. The main thing is, they are closer than most other hardware stores, and they may have things main/others do not.”
100 N Main St, Stanley NC 28164
“A place with great customer service and supplies. They sell local honey too! It’s like the” good ole days” and simple times!!!! Support local and keep local!”
1009 Bessemer City Rd, Gastonia NC 28052
“I love that they carry what others don't.I didn't at all like that the man checking me out was cussing.No one seemed to notice...that bothered me even more.”
2651 E Franklin Blvd #110, Gastonia NC 28056
“They always have what I need and the prices are great! The coupons are extremely helpful! I'm a mechanic and I'm used to tool trucks but I've never had a problem with their tools! My toolbox is full of their tools.??”
3532 Sam Wilson Rd, Charlotte NC 28214
200 Caldwell Farm Rd, Belmont NC 28012
“A big thank you to Franco who helped me find a heavy duty garage door slide bolt lock a couple of weeks ago! Two other employees suggested I try looking at a different store. One suggested Northern Hydraulics. But not Franco! He looked it up online and then personally walked me accross the store to find the exact item I needed, there on the shelf. He then suggested I check out in the back with Micheal, who was more than happy to help me with several larger items that would have been difficult for me to maneuver at the front self check out kiosks. This store is fortunate to have Franco and Micheal working there!”
2222 Plastics Dr, Gastonia NC 28054
“As a contractor in the Charlotte metro area. This supplier is by far the best. Their customer service is 2nd to NO other supplier in the area!! From the time you walk into the place the store layout is spacious, parts aren’t stacked on top of each other, the staff there is great to deal with. Very personable people and if you are in a hurry they understand that and can get you in and out in a jiffy as well. Store manager is a great guy to deal with as well. They will open up at times they are normally closed if needed!! Most places charge extra just to do that. They have the techs in mind when they are at work, I can go on and on about this place. The pricing is reasonable for the amount of work we do out of this store as well. I have been dealing with this place for about 4 years or so and have nothing but great things to say. Even if there is a mistake on the order, they are willing to do whatever they can to make it right ASAP!!”
2870 E Franklin Blvd, Gastonia NC 28056
“I called looking to rent a truck for my move next week. I was referred to Penske as they are partnered with Home Depot for truck rentals. I spoke with Brody at Penske and he was knowledgeable, kind and professional. He went above and beyond to assist me and also took the nightmare out of renting a truck during this whole moving process. The rates are very reasonable as well! If you're moving and need quick, professional and great service, you'll want to rent from Home Depot/Penske truck rentals!”
2433 N Chester St, Gastonia NC 28052
“I was waited on by the nicest kindest person I've met since I moved to North Carolina. His name was John and I believe he was the store manager. Thank you for all your help today. Your kindness has made a permanent customer at your store. I will definitely recommend your store to all my friends. Thanks again.”
2050 Remount Rd, Gastonia NC 28054
“They exchanged a broken part for a new one without any hassle. The staff here are very helpful and friendly. This place also has a wide variety of parts and products.”
2870 E Franklin Blvd, Gastonia NC 28056
“Great store, great service, but be careful: lots of customers put things in the wrong bins & you could walk out with the wrong size/thing if you’re not careful.”
3250 E Franklin Blvd, Gastonia NC 28056
“I am only giving 5 stars because of this wonderful lady named Jodie. During these chaotic times with today’s upcoming snow storm many workers seem understandably overwhelmed. Jodie on the other hand exhibited the best form of customer service I have ever received. She introduced herself and told us good morning without being asked. She noticed we had a space heater and asked if there were more left. We replied yes and she told us she just wanted to know in case other customers would want to know. Then I asked her where the flashlights were located and she gave me clear instructions. Unfortunately we weren’t able to find what we were looking for in the flash light section. 5 minutes later Jodie came and found us and offered us a better option for a flash light because she noticed we had a baby with us. We were able to get the LED lights she suggested. Jodie demonstrated what community really is during uncertain times. Her small act of kindness has changed my attitude for the whole day!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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