The AT&T Store in Lumberton offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight excellent customer service and phenomenal, courteous, and polite staff. Employees are noted for going above and beyond, showing great patience, care, and understanding while assisting multiple customers. The service is described as extremely good, with staff members providing clear explanations and ensuring customers leave satisfied. The store receives praise for its excellent crew, with specific appreciation shown for the manager's outstanding service. Customers report having a great experience and state they will definitely return for any future needs.
Great customer service!!! Excellent store and employees! Especially Mrs. Val she went above and beyond for my issue and got everything taken care of for me! I walked in upset and left out pround to be an AT&T customer!! She really needs a raise!!
May 2024
Travon , thank you for your time and patience . He had other customers , and he was great with us all. Thanks to Hailey too. Great customer service. Please get some pre paid phones in your store ?
April 2024
Travon the manager was excellent. I seen him take care of about 3 or 4 different customers with patience, care, and understanding. As I watched him work with customers I was amazed. Please don’t take him away.
