Verizon offers a convenient and personalized in-store experience at their Lumberton location, with knowledgeable and friendly staff ready to assist customers with their mobile, 5G home internet, and business needs. Customers can also opt for online ordering with free 2-day shipping, express lockers, and same-day delivery where available. The store's representatives, such as Matthew, Larry, Jemell, and Aubrey, have been praised for their professionalism, helpfulness, and respect in addressing customer requirements. However, some customers have reported mixed experiences, with one customer feeling like they were treated as an "idiot" by a staff member. Overall, Verizon strives to provide a positive and efficient service to its customers at the Lumberton store.
