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July 2024 by Kristi Wragg
Had an excellent experience today with Jimmy at Advanced Auto Parts! He had a positive attitude, was eager to help, informative, and efficient in replacing our dead battery. He was careful and attentive, and we are so grateful for customer service like Jimmy. Thank you Jimmy!! :)
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July 2024 by Matt Enten
Went here to order a new gas cap, paid for it & they ordered it. Called 4 days later to ask if it had come in. They said yes. Went in, and not only did they not have the gas cap, they had no record of the order. I’m done, I will not be returning to Advance.
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April 2024 by Michael J. Bisbano, Sr.
Consistently adequate.
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April 2024 by The Appliance Mechanic
I had a problem with a part that I purchased from a different store that is about 30 miles away from this location. I was going to have to return it back to the location that I purchased it from because of the advanced auto parts policy but Julio was able to take the part back after I spoke with the customer care team at the 1 877 number. I know unhappy customers can be difficult to deal with and I was very frustrated about the situation but Julio did a great job dealing with me.
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March 2024 by Darold wedel
These guys were awesome with every purchase I did for some recent repairs.
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March 2024 by Eddie
Got my taillight order right
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February 2024 by Alexe Bland
Refused to take back a defective product. I will be contacting the dm
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December 2023 by Marcus Marcus
I went to this store today around 3:05pm.I tried this product ONCE and it didn’t shine my vehicle the way it promised. Took it back to the store to exchange for a more expensive one and was told “I can not return the item because it’s already been used” of course it’s been used that’s how I know it doesn’t work. Anyways, I wouldn’t recommend shopping here. Their customer service is totally unacceptable.
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December 2023 by M
The gentleman at the desk didn't know what a steering dampener is and had no interest in looking one up. Even after I gave him a model number (Rancho RS5000 if anyone is curious). I'm not sure if he was having an off day or is generally disinterested but the end result is the same, I won't be returning. My only regret is not noticing there was a pepboys next door before I left the parking lot. I bet they would have had steering dampeners, or at least been capable or typing it into their computer and clicking search.
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November 2023 by Creigh Chlopek
very friendly very helpful good experience
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November 2023 by Matt Norem
Well- stocked. Friendly folks.
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November 2023 by Gina “GMS” Sites
My husband went in so he could change a backup light. He came out with a gentleman to help him. The people at advance auto were very helpful and nice. Thank you for being there
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November 2023 by Kota
Waited in line and there were people in the back talking. Nobody came up to help the one guy checking people out…Update:I also just had to visit this store again and the worker there was very rude. I pulled my car up and he was standing in front of the entrance door and literally staring at my car (mind you, I parked right in front of the door. As soon as we were walking up to go inside, he turned around and as we walked in he didn’t say a single word to us. We said hello and he didn’t even look our way. He got on his phone.This is such a terrible store. I don’t understand how you let people like him work there!
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October 2023 by Chad Slack
Experienced staff that is always helpful.
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October 2023 by Ruth
I needed a new battery and Dom was very helpful, the only reason I’m putting a 5 star ?? Jimmy on the other hand needs customer service training! Thanks Dom
