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September 2025 by Joanna Sanford
In the midst of trying to move and secure space for our belongings I came across a promotional add for Public Storage for first month $1. Amber called me to confirm my reservation, and explained that Mr. Charles would be assisting me once I arrived. Mr. Charles was so friendly, very helpful, and explained everything so nicely! Truly a lovely experience in this exhausting time.
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September 2025 by Ashley
Charles is always so helpful and nice
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August 2025 by Cocoa Marie
Amber is awesome, very knowledgeable, and help me get exactly what I needed
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August 2025 by Noel Jeune
Charles was awesome today very helpful and nice !!!!
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August 2025 by Hershell Earnest, II
The level of customer service I receive from this location is amazing. Charles is accommodating, accessible and friendly. It’s always a welcoming experience. You can tell that Charles genuinely enjoys what he’s doing.
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July 2025 by Christopher Roope
Amber was very sweet and kind even with the fire alarms going off
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June 2025 by Walter Alston
After signing up for a space online, made my first visit to the property. Met Charles, a friendly and knowledgeable property manager. He showed me how to gain entrance and the location of my unit. Overall a very simple and pleasant introduction to Public Storage.
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June 2025 by Aaron Tremblay
Charles was very helpful and friendly!
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June 2025 by Donna Marie
Excellent personable service from Charles
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May 2025 by Marion Idol
This facility is so clean and well run. Charles, the manager, is incredibly helpful. He makes the process so simple.
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April 2025 by John Phillips
Met with Charles, the Manager of the Matthews location, and all questions answered. Great location, a clean and safe facility, and the folks I've dealt with couldn't be nicer.
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April 2025 by Marnay Willis (Better)
Great location very clean….Charles is phenomenal he explained everything to me in simplified terms which I truly appreciate. Thank you kindly Charles for your outstanding customer service.
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September 2024 by Jason Graham
Jenny and Amber were very helpful and friendly when I was looking for the ideal storage space and price. Everything they communicated was easy to understand.
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September 2024 by MiMi Mitchell
Charles treated me and my items with the utmost excellence. I recommend this storage location to anyone looking to keep their items safe, clean, and secure. Minerva Mitchell
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August 2024 by JARLISHA MASSEY
Mr. Charles has been extremely helpful and patient during my process! Excellent customer service skills!
