Public Storage in Matthews offers convenient and affordable storage solutions with no-cost online reservations and the option to skip the counter using eRental. The facility is clean, safe, and well-maintained, providing a welcoming environment for customers. The staff, especially managers like Charles, are friendly, knowledgeable, and dedicated to excellent customer service. Visitors often find the process simple and straightforward, with staff explaining everything clearly and answering questions thoroughly. Overall, the location is praised for its great service, friendly staff, and clean facilities, making it a reliable choice for storage needs in the neighborhood.
I had a very hard time finding the right size for a very large and heavy object being delivered by LTL. After going around to at least a half dozen storage locations, Public Storage took the time to understand what I was trying to store and provide the best solution for the best price. I couldn't be happier with my experience.
June 2026
I love Mr. Charles!! He is so nice! Please give he, Shannon, Allie and Jen, ALL big raises!
May 2026
Amber and Richard have been incredible. So incredibly helpful. They gave home over and above in making my move easy and stress free!!
Fantastic place!! Storage unit is clean and safe!! Thank you so much!!
