The Tile Shop, established in 1985, specializes in providing beautiful and high-quality tile options for home decor. With over 100 locations, it offers a wide selection of materials, including porcelain, glass, ceramic, travertine, and other natural stones. Customers have praised the store for its extensive range of beautiful choices and exceptional customer service. Many reviews highlight the expertise of Leticia, the Assistant Manager at the Matthews location, who has received numerous accolades for her dedication and support. Leticia is known for her patience, creativity, and ability to listen to customers' visions, making the tile selection process enjoyable and stress-free. She provides expert guidance and helps customers feel confident in their choices, ensuring they achieve the desired results for projects like kitchen backsplashes and bathroom renovations. Clients have expressed gratitude for her knowledge and encouragement, often recommending her to friends and family. Overall, The Tile Shop is recognized for its commitment to excellent service and inspiring home decor ideas, making it a favored destination for tile shopping.
I had the pleasure of working with Leticia. She listened to my vision of what I wanted and was very patience until we achieved it. I would recommend her for any of your design projects.
June 2026
My husband and I worked on a bathroom renovation with Leticia. She is personable, and her expertise with choosing tile for the right look and function was so helpful. The entire team brought a good energy to the tile selection experience, which can be daunting. So grateful for Leticia and the good folks at The Tile Shop!
May 2026
Monterio was AWESOME to work with for our bathroom remodel. He nailed it from the first try with tile samples and colors. He’s professional and knowledgeable and we couldn’t have done it without him. HIGHLY RECOMMEND this store for your project and ask for Monterio when you get there!