United States Postal Service
Post OfficesHours:
301 E John St, Matthews NC 28105 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to enhance customer experiences. The local Post Office at 301 E John St is known for its incredibly kind, helpful, and efficient staff, who are patient and friendly even when dealing with a long line of customers. Customers consistently praise the quick service, clean facilities, and the staff's willingness to assist, with one customer even describing a particular employee, Dereca, as the best postal worker they've ever encountered.
Most Recent Reviews
February 2026
Only one postal worker at the counter. Line wasn't too long but the customer who was at the counter had a lot of transactions.
January 2026
The line was long the day I visited, but the two postal workers kept moving the line along in a friendly and helpful manner. I am always impressed with the kind service I receive.
December 2025
I always have a good experience here. The line is managed well, there is a self service option if you need to be even faster. I’ve observed the staff to be clear and patient, and calm under pressure. I go out of my way to go to this USPS instead of the two locations closer to me.
More Comments(164)
- Matthews, North Carolina
