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“Kelly is AMAZING!! She is efficient, quick, incredibly polite, professional and extremely friendly. Her positive attitude is infectious and a rarity in any business. This location is always clean, organized, and walkable - bikeable. Kelly is a gem and I'm so happy she's at my local post office in Plaza Midwood!”
“I really like this post office. Every time I’ve come here, the experience has been excellent. The staff are always friendly, helpful, and professional, and everything is handled quickly and smoothly. It’s a pleasure to visit this location, and I always leave satisfied with the service.”
“I’ve had such a great experience at Cannon USPS! I’ve never had to wait in line here, and the service has always been friendly and efficient. Syntheia went the extra mile to help me save money on shipping by finding a smaller box that worked perfectly. I really appreciated her taking the time to help me instead of just charging me more. Great customer service!”
“Still super nice people. It is inside the pharmacy. And there's a great big sign outside that clearly says POST OFFICE next to the door of the pharmacy so you should be able to find it if you're in the correct parking lot. If you're in the food lion parking lot you might miss it.”
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
“I had the pleasure of having Ms. Veronica assist me. I was greeted right away and she provided great service when helped. She was very patient and friendly. I appreciate the customer service provided.”
“I had a great walk-in passport experience here. The walk in hours are from 9:00-9:30, but they continued to serve walk-ins past that time as they were able. I got there early (around 8:45), and I was seen by 9:20. The ladies here are very kind and thorough. Be prepared to wait in line, but they'll make sure you get what you need!”
“Update: We got it, I’m not sure what went on but we got it 4 days later than when it was “Delivered”.
This isn’t a review about the service by the Helpful and really nice lady who man’s the front of this post office. I’m leaving a 1 Star because I ordered something for my wife through USPS and it said “Delivered” but it wasn’t. I put in a request “Missing Mail” request, which takes forever to get to and they sent an automated message saying “It’s already delivered”. Well, obviously it’s not and I wouldn’t leave this review if it had been. I spent over $100 for these shoes for my wife, and I haven’t gotten them nor compensation from USPS.”
“I’m writing this July 29 at 9:30 in the morning I do not know her name but there was a beautiful woman that helped me out and it was a 10 second interaction but the way she was so welcoming And sweet, I loved her!!!”
“I had no idea there was a post office right here! Not just accessible, but with so many convenient services... thorough care, responsive, and with a smile. I'm so appreciative.”
“This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!”
“Brian is a hard worker and has a lot of patience. I appreciate his service and good attitude for us.
Mary does a good job keeping the grounds in order and the building clean and always has a welcome smile and hello for you.
Everyone at this post office works very hard with a little bit of staff.”
“It's the post office, so some expectations should be managed in what to expect. But that said, I've been in here a half dozen times over the last few weeks and the two ladies who work there are a delight. Really like going here, if I have to go to a post office.”
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“I don't know why this post office has such low reviews, every time I come here it is super quick, efficient and hassle free. The postal people are always super nice, and working with Alexis today was an absolute delight!”
“I have been using this location since the one on golflink closed , I’m there every other day dropping off my stuff from Poshmark sells, everyone is so nice and great service , it was a bit crazy the last few weeks since it was getting close to Christmas, but overall never have had a bad experience and very happy how things are handled here”
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“Giving kudos to MATTHEWS PIST OFFICE. Some the staff there has been a part of this post office for many, many years. They make waiting in long lines bearable...with their quick withdrawal and wonderful people skills. Be sure and drop by. They are helpful, and very good at their jobs!”