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“This store is so clean and well organized. The sells associates were very kind and great to talk with. These ladies showed great professionalism and customer service. Kudos to this location for having nice sells associate.”
“I had an amazing experience with this store last month. Im still in shock, I was looking for a Disney Chip and Dale table decor. I live in Houston Texas and my brother happen to be working 30 minutes away from this store in North Carolina. This store was the only one that showed having the item instock. I called and a lady there went to look for the item. She didnt find it at first we hung up told her thank you for looking. Not even 10minutes later, calls me back and tells me she found my product. I placed and online order and my brother was able to pick it up, with no problem. Great Customer Service!!!!”
“Stopped by local Marti/Liz shoe store, they have good selection of branded shoes , Nicole was great, knowledgeable and very professionaly polite explaining everything, recomend checking out their inventory.”
9:30AM - 10:30PM
9609 East Independence Boulevard, Matthews
Womens Clothing
“I love shopping at Ross. On a non-weekend day when the store is not crowded, I don't mind a little walking around perusing the merchandise. I especially like walking through housewares hoping to find that special something I must have. There are days I go through the dress racks and find 10 to try on. This makes me very happy. Now shoes, they are a disappointment every day of the week for me so I don't shop at Ross for shoes. Along with the clothing, the pillows, towels, kitchenware, etc. are all great bargains. Let me add that today, there was one register open. I suppose one person was taking a break. Meanwhile, there were multiple loss security staff on hand. Ajay, I have noticed price increases that may be due to the tariffs and rising fuel costs. I still found a few nice things and two pairs of sneakers, Adidas and DKNY!”
“Frantically called this location with my son’s rare pant size. We were in a serious time crunch and Angela was kind enough to search through pants and have some pulled aside. Totally saved us!”
“Asiyat was incredibly helpful and professional — she recommended new products, gave great advice, and found an individual approach to my needs. She was very kind and made my shopping experience wonderful!”
“Every time I sell here it’s the best experience. The manager is so sweet and you can tell her and the staff really love their job and their environment (which nowadays is hard to come by). I’d recommend this location to anyone!!”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“The store is a wonderful find!!! They have such an amazing assortment of handmade items, jewelry, body products and home goods. The best part is In the back of the store. They create the most beautiful and unusual live plant arrangements. One of my favorite stores in the Charlotte area.”