Chico's Off The Rack is an online outlet with an ever-changing selection of women's clothing, jewelry, and accessories at low prices. It is described as a small shop with lots of good pieces for beautiful outfits, featuring mostly casual clothes for the mature lady. The selection is noted as much better than the mall, more like Chico's used to be. Reviews highlight lovely clothes, lovely sales, and high discounts. The manager and staff are consistently praised as excellent, courteous, and kind, offering great assistance and ensuring customers get the best price and discounts, including help with shipping.