Kingsdown Factory Direct Outlet offers locally-made handcrafted luxury mattresses direct from its nearby Mebane facility. The store is very clean and neatly laid out with many mattresses on display. It provides really good beds at reasonable prices, with mattresses described as incredibly comfortable and great for old backs. The staff is very nice, responsive, and provides great customer service. The experience includes BedMatch technology to find the ideal support type, with knowledgeable and patient assistance. The mattresses are made locally and can be delivered quickly. Customers are delighted and highly recommend both the mattresses and this store.
Purchased a new mechanical bed and mattress. Absolutely a superior product. Scott answered every question. He and his staff provided awesome customer service. Great experience and highly recommended!
January 2025
I highly recommend Kingsdown Factory Direct Outlet! Kudos to Scott. Very professional, knowledgable, and helpful. Customer focused. Listens to understand customer needs. A big thanks!
December 2023
We are so delighted with our mattress as it is incredibly comfortable and it stopped my husbands snoring because we bought the incline!!! Would highly recommend. Scott was amazing to work with. Very responsive and great customer service.
