“It was my first time visiting this place, I needed an inspection on my car and arrived without an appointment.
They took me in right away and discovered that I also needed my two front tires replaced. Fortunately, they had some good used tires available at an affordable price! Everyone was nice and welcoming, and I was in and out in about 30 to 35 minutes!”
“Went there to get rims popped off, we got there after it closed and thought we would just go home, but they offered to do it after they closed and did a great job, it only took about 2 minutes and we were gone. Great Service and Great Job. Highly recommend”
“The people here are great! They are friendly, informative, easy to work with, and have a quick turn around. They helped with our 1990 Ford and we will be back.
We would trust them with all of our vehicles.
Thank you Kluttz!”
“I drive a 45 ft class A RV, visiting my son near Charlotte Motor Speedway. I noticed a leaky axel seal. The McCarthy shop in Concord , NC was close by. Wayne and Daniel took great care of us, worked us in on a Friday afternoon so we could get back on the road on Sunday. Work was completed in less than an hour. High quality service, very knowledgeable and very experienced. The facility was clean and spacious, easy to access.
Thanks for all of your great work.”
“I had an outstanding experience at Firestone. I came in with a flat tire close to closing time, fully expecting to have to come back another day, but the team went above and beyond to get me taken care of right then and there.
They stayed late to make sure my tire was properly repaired and safe to drive on, and they never once made me feel rushed or like an inconvenience. The professionalism, work ethic, and willingness to help really stood out. It’s rare to see that level of customer service anymore.
The repair was done quickly and correctly, and they took the time to explain everything to me before I left. I drove away feeling confident and taken care of.
A special thank you to Service Manager Will for making it happen and ensuring everything was handled the right way. His leadership and commitment to customer service really showed.
Highly recommend this location to anyone. Huge thanks to the team for going the extra mile.”
“Tanner was very knowledgeable and was able to quickly find and fix my issue. Absolutely the best service I’ve had. Thank you again and will be seeing you soon with other vehicles.”
“After a service visit we were told we needed new tires. I stopped in, got a quote and ordered the tires. The tires were in the next day and within 30 mins we had the tires on our vehicle. They were friendly and speedy. The prices were also reasonable.”