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“I often buy paint for cabinets and other supplies at Eastway Paint store. The staff is always friendly, helpful, and in a great mood. It’s always a pleasure to shop here.”
“Last year, I purchased over $20,000 in tools from a competitor just a few minutes from my house. The next week, they acted like they never saw me before. When one of those tools broke, and was in for repair for over a month, they did not show any concern. I decided to write to Rockler of Charlotte, who had not even sold me the tool, and they contacted the manufacturer and resolved the problem. Now, instead of driving 7 minutes to the competitor's store, I drive a half hour for even the smallest item. I would rather drive to Rockler where they care about customers, than go around the corner where they do not. Thanks not only to Jeff, the manager for resolving this, but to the other employees who are always very friendly and helpful.”
“The staff here does the best that they can with what they have. The store is small with no storage or Warehouse space. But it's a very busy store with a lot of people coming and going, and the staff is very good at moving things along.”
“Really good service and nice employees. I forgot his name but the boy working there was really nice and friendly he helped us out knowing the differences between paints, earned us a lot of money and time.”
“The paint I’ve bought in the store is just perfect! The employees in the store are knowledgeable and give good advices. Prices are reasonable for such the high quality products.”
“I had some damage in my home & hired a company to handle mitigation & repairs. I was told to "get some paint" but had no idea how much, what kind, etc. I know absolutely nothing about paint! I stopped in to Sherwin-Williams and knew the color I wanted but that was all. The 2 people behind the counter asked all of the right questions & were able not only to recommend the type of paint to get but how much as well...and they were right on the mark. I was surprised by how quickly they brought the paint out as well. Highly recommend”
“Marty was running the store by himself. Phone was ringing, delivery in the back and I needed help with a little problem that wasn’t going to put very much money in their pockets. He listened to my problem, matching vinyl siding color for a 20 sf patch job, knew exactly what I needed and took some extra time to match the color PERFECTLY. It was a small order but it solved a major problem for me. Great job!”
“I went to purchase some supplies for my job in the afternoon, the store was busy but I was able to get help from Rolando and Angie with my order. I definitely will come back for their help since they were so patient with me😊”
“Had an excellent customer service experience here, the young woman who was closing the shop on Saturday 4/18 went above and beyond to help me and I was so appreciative as it allowed me to get started on the project I needed to. She was efficient, knowledgeable and very friendly, and I will be a repeat customer because of her service. Thank you!”
“I always have a great experience at this Sherwin-Williams store. The team is extremely friendly, helpful, and knowledgeable. They make the whole process easy and are always quick to prepare and deliver the paint when we need it. Great customer service and a very reliable store. Highly recommend!”
“Great experience at Sherwin-Williams. The staff is knowledgeable, helpful, and always willing to take the time to answer questions. Quality products and excellent customer service — highly recommend.”
“I’ve had a great experience with Sherwin-Williams Paint Store. The staff is always very helpful, professional, and friendly. They take the time to answer questions, give great recommendations, and make sure you get the right products for the job. Excellent customer service every time I visit. Highly recommend!”
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“Jacob Lamb,
Thank you so much for going above and beyond the call of duty on Feb. 7, 2026 regarding paints and supplies and for also mixing my product.
Jacob was very kind, helpful, knowledgeable and so understanding, to my painting supply ? needs. I am proud of you.
Well done Jacob. Jacob really helped my Restoration company called Executive Restoration.
I have attached some photos of you, in your explaination of paints and supplies to me.
This message and review is approved by David Snell with Executive Restoration out of Mint Hill, North Carolina.”