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“Everyone was not only very friendly and personable but they were very helpful and informative. Their knowledge and expertise helped me make a decision on stain and equipment which I know little to nothing about. They were recommended to me by my fence installer and I see why. Great local business.”
“This store has a manager named Rahib and he is so professional, polite and efficient in how he is with the customers, I was bit turned around on what products to buy but he took the time to explain their products to me and helped me to make an informed decision and purchase, he helped us with taking our purchase to our vehicle and I have only great things to say about him. I will be going back to purchase more paint for our next project in a couple of weeks and I'll certainly be looking forward to seeing him and his great customer service. Thank you Rahib for being a great management leader. It's appreciated”
“Almost every sherwin-williams store os the same, AWSOME! They almost always have what you need or can send you where you need to be to find it. Color matches are always spot on and the employees are always nice!”
“Had my window tint, paint correction, and ceramic coating done here and couldn’t be happier with the experience. Joe (I believe the owner) went above and beyond from the very start. Because I’m a truck driver and rarely available during normal hours, he came out after work hours just to look at my truck and give me a proper, accurate quote. That alone says a lot.
Joe was super friendly, knowledgeable and easy to work with. He answered all my questions, explained the process clearly and never rushed anything. He also worked with my schedule and allowed me to leave my truck with them for the week while I was on the road, which made everything stress-free.
When I picked it up, he went over care instructions and what to expect moving forward, which I really appreciated. The work itself came out great and the whole experience felt professional and personal at the same time.
Highly recommend this place if you want quality work and people who genuinely care.”
“Always love going to Sherwin Williams for paint. The art of good customer service is lost on most companies these days. Not Sherwin Williams!! The stores are always clean and tidy, people are very knowledgeable and get to your needs very quickly. I could never get this level of service or knowledge at a big box store. Love Em!!!”
“I went into the store knowing absolutely nothing about paint. I explained to Josh that I’m trying to match the color of my house, I let him know that I found a paper from the contractors that did my house with the paint color. Josh went above and beyond to explain things to me, and also to help. Josh even recommended a paint brush that I should use so that it’ll look flawless. Josh should really be promoted or given kudos to!! He is doing such a great job and I am so appreciative of him. I had a wonderful experience and recommend him to anyone!”
“Last year, I purchased over $20,000 in tools from a competitor just a few minutes from my house. The next week, they acted like they never saw me before. When one of those tools broke, and was in for repair for over a month, they did not show any concern. I decided to write to Rockler of Charlotte, who had not even sold me the tool, and they contacted the manufacturer and resolved the problem. Now, instead of driving 7 minutes to the competitor's store, I drive a half hour for even the smallest item. I would rather drive to Rockler where they care about customers, than go around the corner where they do not. Thanks not only to Jeff, the manager for resolving this, but to the other employees who are always very friendly and helpful.”
“Really good service and nice employees. I forgot his name but the boy working there was really nice and friendly he helped us out knowing the differences between paints, earned us a lot of money and time.”
“Anthony was excellent he helped match my paint exactly on my Mercedes c300 and gave awesome advice. I highly recommend Sherwin Williams Automotive Paints in Charlotte.”
“I had some damage in my home & hired a company to handle mitigation & repairs. I was told to "get some paint" but had no idea how much, what kind, etc. I know absolutely nothing about paint! I stopped in to Sherwin-Williams and knew the color I wanted but that was all. The 2 people behind the counter asked all of the right questions & were able not only to recommend the type of paint to get but how much as well...and they were right on the mark. I was surprised by how quickly they brought the paint out as well. Highly recommend”
6AM - 5PM
4601 Equipment Dr, Charlotte
Paint Stores
“Christian was very knowledgeable about the type of service we needed. We are in the process of upgrading our deck & and weren't sure about color. He took the time to get to know how our backyard was set up ( as far as trees) and then educated us on what would work well for our setup. This made our decision on color a lot easier! Ah-mazing! Thank you, Christian! Your employer of the year in my eyes!Our first time visiting this location. Christian made us feel comfortable.”
“Great experience both times coming here! The staff answered all of my questions and even called another store to see if they could accommodate my size/colors. Really appreciate all of their help!”
“I went to purchase some supplies for my job in the afternoon, the store was busy but I was able to get help from Rolando and Angie with my order. I definitely will come back for their help since they were so patient with me😊”
“I’ve had a great experience with Sherwin-Williams Paint Store. The staff is always very helpful, professional, and friendly. They take the time to answer questions, give great recommendations, and make sure you get the right products for the job. Excellent customer service every time I visit. Highly recommend!”
“The paint I’ve bought in the store is just perfect! The employees in the store are knowledgeable and give good advices. Prices are reasonable for such the high quality products.”
“Great experience at this store. Called ahead and asked for specific paint in stock. The ladies working were very nice and had everything prepared when I arrived. Would recommend the location.”
“The staff here does the best that they can with what they have. The store is small with no storage or Warehouse space. But it's a very busy store with a lot of people coming and going, and the staff is very good at moving things along.”
7AM - 6PM
4231 Monroe Rd, Charlotte
Paint Stores
“Had an excellent customer service experience here, the young woman who was closing the shop on Saturday 4/18 went above and beyond to help me and I was so appreciative as it allowed me to get started on the project I needed to. She was efficient, knowledgeable and very friendly, and I will be a repeat customer because of her service. Thank you!”
“Becca was absolutely amazing and SO above and beyond helpful. Grateful to have this support as I have no idea what I’m doing. She needs a promotion and a raise asap! Seriously - great service is hard to come by!”
“Joe was incredibly helpful with supplying me my reps number and also supplying me with an inventory list of paint my property has purchased in the past years. Definitely made my job easier.”
“Awesome location! Austin, Daniel, and their team are very patient with my (many) questions, and always go above and beyond to help me make the best decision for painting projects. Great job!”
“I came into get paint chips for our living room. My contractor recommended Sherwin Williams paint. Jeremy greeted me and showed me where to find the samples. He even helped me narrow down my choices, because picking paint colors can be overwhelming. I went for Sandbar which was in the Charleston collection.”
“I had an excellent experience today thanks to Ingrid. She was incredibly knowledgeable, patient and genuinely helpful in guiding me through options to narrow down the paint color for my space. She took the time to explain the undertones and made suggestions that have been overwhelming me for some time. If I saw Ingrid from the start I would have saved myself lots of angst.”
“This is a great store — we have come here for more than 5 years to gain inspiration through the paint chip wall. The team is great at advising around which paint type is best for your project at hand. There are sometimes even deals/discounts you can receive by email. And by setting up a SW profile, you can find paint color selection history should you ever need more paint. Another thing to note is that there are wallpaper swatch books at this store that you can check-out. (Only downside is it is getting harder to find wallpaper installers in Charlotte.)”
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“Highly recommend this paint store! All employees are super friendly, very knowledgeable and helpful, AND as a bonus, it’s the first and only woman-owned paint store in the state of NC. I will never go anywhere else!”