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“Mrs Lyndie is a breath of fresh air! Has helped me out numerous times, great customer service, beautiful kind spirit! Has a fresh update to the office. Clean facility. Come check it out for yourself.”
“Love Enterprise for truck rentals. This office went above and beyond to ensure I receive the right truck at the time I needed it. Power lift gate made my work so much easier as well!”
“Great service, friendly environment, a place you know your vehicle is in excellent hands. L&B is the only mechanical business I trust with my automobile, service with a smile ?”
“Pickup at Pinnacle with Kevin was awesome Dropoff at Uptown Charlotte location was horrible. I was robbed. Escalated mileage and gas fees even though I properly restored feul level”
10AM - 6PM
720 Matthews-Mint Hill Rd, Matthews
Truck Rentals
“excellent experience. I got so caught up in conversation with the employee there that i forgot to ask a question about a hitch installation and I'm ok with that outcome.”
“I've rented units here since 2004. Older building but solid, clean, no insects or mice. Terrific manager, Darlene, is very helpful and accommodating with unit rentals and UHaul rentals.
My stuff is safe here!”
“I arrived around 1:30 during lunch time, but Lance still made sure I got my truck quickly without any hassle. That kind of service stands out. Overall, an excellent experience—thank you again, Lance!”
“Brian has to be one of the nicest people I have ever met that I had to leave a review .. he’s going to get you right. this is going to be my new spot to come to when I have to move . He made me feel very welcome and got me in and got me out .. thank again Brian from Shea!”
“Mr. Bj was SOOO professional, understanding, and PLENTY of patience with me and my move. His equipment was well maintained an easy to use. I will DEFINITELY be doing business with him again an thanks for everything ?”
“The ladies are so very kind and happy to help! Miss Kaylah helped me and my wife after we were relocated because the other store unfortunately didn’t have a truck. And she ran by the charges and everything was set and ready to go !”
“This was my first time using a Penske. We returned to this location and Scott was truly a pleasure to work with. Highly reputable and honest location that does right by the customer. Definitely earned my business in the future.”
8AM - 7:30PM
5415 Ballantyne Commons Pkwy, Charlotte
Truck Rentals
“I rented a Pensky truck at Home Depot. Made my reservations online. At this particular location employees are very nice and makes the process at ease and when speaking to representatives over the phone or online; customer service is excellent. I rented a 26 footer with a lift gate. I wanted the lift gate because it will help me a lot with the move. I ran into two problems with the truck. When I took the truck home. I immediately wanted to use the life gate. I had issues with the gate coming out completely. My other problem; truck went dead after 2 hours but I had the truck running. With a moving truck with nearly 500 miles this should not be happening. I had to have a technician come out twice to help me with the truck. Overall yhe experience was good. Thank you PENSKYTo customers: In order for the lift gate to comeout completely; you must be on flat surface. Same as when restoring the lift gateIf you rent a truck with the lift gate; you must keep the engine running in order to use it and Pensky has new trucks that are designed differently so if the engine shuts off you must restart the engine in order to keep on using it. If you dont restart the truck, it will not start up and you will have to call representative from Pensky to bring a technician out to service the truck.”
“Excellent customer service at the front desk and easy return. Very friendly and helpful. Lots of goodies and supplies stocked in the office as well. The ladies are amazing ?”
8:30AM - 5:30PM
4500 Monroe Rd, Charlotte
Truck Rentals
“Thank you Mini storage and Beth for your safe and secure feeling everytime, even during evening hours alone. Always friendly and willing to help in any way. Thank you for being a top notch business in the Queen City. Most appreciated!”
“Sydney and Holly are the Best!!! Very informative, they know the equipment and have a great understanding for what size truck you need. They are not high pressure and do not try to upsell you like other truck rental places. This is my third rental in 4 weeks and I would highly recommend Old Hickory Buildings of Monroe for all of your truck, trailer and moving supply needs.”
“Huge shout out to Kevin G. 3 other U-Hauls in town gave me the run around and refused to issue me a refund for a never opened moving blanket and unused wooden furniture dolly. He did. The guy could see I was clearly upset and was nice about everything. He rocks.”
“Very positive experience renting a truck here! The online reservation process was easy. The customer service was excellent. Mack was friendly, professional, and a pleasure to do business with. He explained everything very well. Even the truck itself was noticeably nicer, cleaner, and drove better than other trucks I’ve rented. It was ready on time and returning it was a breeze. The facility also has a store which is worth a visit even if you’re not renting. Thanks Mack and everyone for a great experience!”
“If you want a calm and nice setting with kind hearted people and you happened to pass throuth here, i recommend you to check it out, i never met more understanding and kind hearted people in my life. God blessed them”
“The UHaul team that worked with me was professional, efficient, responsive and pleasant. Shavonda, who worked with me over the phone, was able to quickly get me set up with UBox delivery and pick up scheduling. When I needed to make a change in delivery, she took care of me in a professional manner. Keisha, who delivered the UBoxes, is a skilled truck and fork lift driver. She navigated neighborhood streets that we tight and curvy with no problems. As a result of the work os these people, I have been very impressed with my UHaul experience.”
“Onsite U-hual manager was excellent & the service was quick & easy but the truck was dirty both inside the cabin & in the back of the truck. Broken glass in the back of the truck that I accidentally stepped on & had to clean up. Luckily no one was injured.”
“Was stranded in Charlotte after a flight was delayed. Booked a reservation the night before and experienced excellent customer service when we arrived at this location the following day. Tonia was fantastic! And made our unfortunate circumstances much better. Truly amazing customer service.”
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“I always choose this U-Haul location because the owner is consistently fantastic. He is always extremely nice, incredibly accommodating, and makes the whole rental process completely stress-free. Highly recommend!”