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March 2024 by linda quinn
Worst experience of my life . The lady working there was rude and on face time ordering food instead of taking care of customers ..I will never go there again ..AI can not come quick enough ..
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March 2024 by Al
The person that interacted with me was so rude. I try to avoid this location at all times which is unfortunate because this is my closest location. I’ll drive farther to avoid the workers here .
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February 2024 by BobbyDigital
I came into the store today & i got very upset because when i return items back to Amazon i never had issues like they were saying. But the tall white lady Lea has a very smart mouth & shouldn't be employed there. When i told them this isn't worth all this craziness she told me " If you broke just say it" First I'm in law enforcement and never seen anything like this in my fifithteen years of service. We argue back & forth i asked to speak to the manger she claim they don't have one. I will never come thru them door ever & I will start to take out a ad in the paper about this store unless Ups handle this situation right.
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February 2024 by Tiffany Morgan
Received AMAZING customer service at this UPS location just now! Brittany Thompson you are appreciated!! You made an otherwise slightly stressful experience- seamless— and you did it all with a smile and incredible patience with me- BIG thank you!!
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February 2024 by Irina Tarasenko
Never open at 8am be here many times and seen like 15 cars waiting in cars for them to open, one lady called and told them are you guys open ? And they told her yes, and she replied well there are like 15 people out here been waiting like 15-20 minutes and one has even opened the place up, definitely not professional here, today came and the place is closed and a small note saying manager is on leave until further notice, what?!? Like so many people were so not happy coming up to the door reading that small sign, AVOID THIS PLACE!!! Go to another location save your time and drive here, at least other locations will be open. They need to put on website that there closed not saying there open when there not, pretty bad management!
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January 2024 by Scott Faircloth
Staff isn’t friendly. Will make arrangements to drive to another UPS Store.
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January 2024 by Taylor Reavis
Lea and Destany were amazing! Very helpful and informative. Thank y’all!
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January 2024 by Angela Barlow
Lea was great and super helpful this morning with my Amazon return and buying a box big enough for my other package
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January 2024 by Emma Ramirez
This place is the worst place ever the workers Leah and destiny are rude and lazy as hell they literally leave the work up to the other workers like Isaiah Sierra and Brittney I love Sierra Isaiah and Britney they are hard workers they need a raise but for the other two please talk to them about there customer service cause it’s absolutely horrible you guys need to find two new workers cause Leah and destiny are just lazy
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January 2024 by Michael Josey
Whoever was on staff on 1/3/24 around 11am was extremely rude and straight up lied to my wife about a document she needed notarized. Whoever owns this location should find better staff.No I will not call just to hear your platitudes and excuses. Your employees were lazy and didnt want too do the notary work plain and simple. If your truly the owner and not just the manager then your employees lost you money today. You should be more concerned about that then trying to save face on Google reviews. you should seriously consider making staff changes if you want this location too be successful.
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December 2023 by Tania Maister
Not friendly and not patient at all! Terrible service.
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December 2023 by De Beverly
Getting Christmas to a far destination from where I live will be quicker!!!
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December 2023 by Judy Mangum Smith (Judy)
Quick, friendly and very helpful!
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December 2023 by Kathy Sessano
Easy entry, helpful people. quick results?
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December 2023 by Jennifer Corbett
I just dealt with a ruddest associate at this location. I will continue to patronize the UPS store off 74 in Indian Trail from here on out.
