PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet various pet needs. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers appreciate the helpful and friendly staff, especially cashiers and groomers, who often provide excellent customer service and do a great job. Although some find the prices a bit high, they value the store's unique products and the convenience of online shopping with in-store pickup within two hours. PetSmart also offers services such as dog training, pet grooming, pet boarding, and adoption at select locations. Customers have praised staff members for their patience and detailed explanations, creating positive experiences. While some reviews mention limited toy options for cats and higher prices for supplies, overall, PetSmart is seen as a reliable store with friendly staff and quality grooming services that keep pets happy and clean.
Great experience with finding dog treats and also items for fish bowl. Everyone super helpful and kind. Love our beta fish!
June 2026
The staff very helpful and knowledgeable, it's a pleasure to visit I will be using the groomer as well, once my daughter is a bit older. They've always done a great job on my other dog before he passed away
May 2026
Employees were very helpful. Was looking for front carrier but didn't have anything other than a side carrying bag. It's awkward to use. They have them online. The store has a lot to offer just nothing I was looking for.
