Best Buy is known for its exceptional customer service, with several employees receiving high praise from shoppers. Customers have highlighted the expertise and attentiveness of staff members like Amanda, Erik, Shannon, Michael, and Austin. Amanda is recognized for her in-depth knowledge and dedication to customer satisfaction. Erik seamlessly assisted a first-time shopper with a TV purchase, ensuring a smooth experience. Shannon has consistently provided outstanding service, helping customers with special orders and making them feel valued, which is why many prefer this location over others. Michael demonstrated excellent customer care by helping a customer find the right power cord for their game console, even taking the time to verify the correct product. Austin impressed a customer with his patience and technical skills while setting up devices. Overall, shoppers appreciate the team's commitment to assisting them, making Best Buy a preferred destination for electronics and customer support.
Very helpful. If it wasn't for their help I would have never found it. Why do they keep the Ring doorbells in 2 different spots?
July 2026
Morehead City Best Buy employee Joseph Spence worked patiently with me and Verizon to get me the $900 trade-in credit offer that was missing after I ordered my new S26 Ultra online.
May 2026
Customer service was great as expected once you was able to locate representative for the area you needed assistance. Store cleanliness and organization was exceptional. Never had an issue with any products even though they offered extended warranty. Overall Outstanding!
