AT&T Store in Morganton offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans suitable for various needs. Customers can choose from unlimited data plans, including prepaid options with no annual contracts or credit checks, and enjoy nationwide AT&T 5G service at no extra cost with their new devices. The staff at this location are highly praised for their helpfulness and knowledge. Marquis is recognized for being friendly, respectful, and well-informed, turning negative experiences into positive ones. Donovan also receives high praise for his professional, patient, and caring assistance, making complex processes smooth and ensuring customer satisfaction. Customers appreciate the staff's ability to handle issues quickly and with genuine care, which encourages repeat visits. While some find AT&T frustrating at times, the excellent service provided by Donovan and others helps improve the experience. Overall, the store boasts friendly, knowledgeable employees committed to providing helpful and respectful service, making it a reliable place to stay connected with the latest devices and plans.
I went to my local AT &T store in Morganton because I had questions about my phone and my bill. The AT & T representative (Brayden) was so professional, helpful and courteous. I highly recommend this store! Thank you, Brayden!
July 2025
I came in very dissatisfied with the person I saw the previous day. I don't know his name, but he was rude and disrespectful. Marquis was respectful and knowledgeable and turned an awful dissatisfied into a delightful experience. Marquis and people like him are the reason we stay with AT&T!
June 2025
The staff were amazing,Donovan was amazing. But sitting talking to Donovan I was overhearing this woman I believe her name is Lindsey she was helping customers and watching how she treat customers and how much knowledge I'll definitely come back with that staff.
