Belk is a department store offering a variety of products, including men's and women's clothing, shoes, beauty items, fragrances, home décor, and kitchen appliances. The Mount Airy location, while still stocked with merchandise, has faced criticism for its cleanliness and overall condition. Some customers noted dust and dirt on the floors, which detracted from their shopping experience. Despite these issues, shoppers appreciate the selection of clothing and the reasonable prices. The store features brands like Nike, Adidas, Estée Lauder, and Clinique. Customer service at this location is often praised, with staff being described as friendly and helpful. Shoppers have found the store's app useful for discounts, and the staff is eager to assist. While the store may be smaller than others, it remains a viable option for those looking for a range of products. Overall, Belk in Mount Airy provides a decent shopping experience, though improvements in cleanliness and product variety would enhance customer satisfaction.
Needed a coat and they had high quality brands at a good price with pleasant service.
October 2025
This is a pretty great Belk in a very, very dead mall. You cannot enter from the inside of the mall any longer, but otherwise, this Belk almost seems like a standalone store. It is clean and well staffed. It is well stocked and pricy in some sections but overall, still cheaper than other places. Good store.
October 2025
Need more staff. All registers had 4-5 customers in line. It took me 20 minutes to just pay on my account
