Belk is a department store offering a variety of products, including men's and women's clothing, shoes, beauty items, fragrances, home décor, and kitchen appliances. The Mount Airy location, while still stocked with merchandise, has faced criticism for its cleanliness and overall condition. Some customers noted dust and dirt on the floors, which detracted from their shopping experience. Despite these issues, shoppers appreciate the selection of clothing and the reasonable prices. The store features brands like Nike, Adidas, Estée Lauder, and Clinique. Customer service at this location is often praised, with staff being described as friendly and helpful. Shoppers have found the store's app useful for discounts, and the staff is eager to assist. While the store may be smaller than others, it remains a viable option for those looking for a range of products. Overall, Belk in Mount Airy provides a decent shopping experience, though improvements in cleanliness and product variety would enhance customer satisfaction.
Got stopped at the entrance by 2 employees wanting us to install their app and open a credit account. They did not want to take no for an answer. Really annoying.
June 2026
Belk in MtAiry has the best customer service. Thanks to Cindy!
October 2025
Needed a coat and they had high quality brands at a good price with pleasant service.
