First Community Bank in Mount Airy is known for its friendly and respectful staff, creating a warm community and family atmosphere. Customers appreciate the helpfulness of employees who go out of their way to assist. The bank has a reputation for good customer service, with staff like Sherry Spreight providing kind and friendly support, even during difficult situations. However, some customers have experienced issues with understaffing, leading to long wait times at the drive-through and teller lines. Despite this, the bank’s management and employees are committed to helping customers and maintaining a caring environment. Overall, First Community Bank is seen as a small, community-focused bank with dedicated staff, though it sometimes struggles with staffing levels during busy times.
Disappointing at best..Stopped to make a deposit and they were badly understaffed..6 folks waiting behind me in line and several cars in the drive through..I think the office personnel should have stepped in ..Only 2 tellers..
July 2024
First community Bank is one of the best small banks in Mount Airy employees are respectful Curtis Management is willing to do what it takes to help you out and go out of the way to better assist you
March 2024
Quick service and helpful suggestions creating a comfortable setting.
