Staples in Mt. Airy, NC provides printing, shipping, technology, and recycling services essential to small businesses, remote workers, parents, teachers, and students. Customers report consistently great and awesome experiences with extremely helpful, knowledgeable, and passionate employees. The staff frequently goes above and beyond, offering amazing service. In the copy center, employees are noted for their helpfulness, assisting with printing tasks efficiently and with a smile, even walking customers through nearly impossible jobs. They help customers get in and out quickly, with one Amazon return process taking under two minutes, which was organized to a tee. For technology purchases, staff are very helpful and knowledgeable in assisting with items like computers and printers for small businesses. Sales associates are passionate about educating customers on different products and services, such as using the Staples app and explaining printing services. They take time to answer all questions, double-check order histories for accuracy, and handle recycling like toner cartridges for credit. The customer service often extends to practical help, such as assisting customers to their cars. Customers leave the store feeling grateful for the wonderful and dedicated service.
Ordering business cards online for next day pickup was convenient and a positive experience. I've used them before and will again as needed in the future.
July 2026
Went to Staples to return a package to Amazon. Didn't take over 60 seconds. Thank you, Staples, for this convenient service.
June 2026
Tyler, the tech support man was great. Fixed my computer and it works great. I took it in on 6/22/26 and it was promised to be returned on 6/23/26 and it was. Promised and lived up to the promise!
