I have been with BBT for years, when they switched to "truist "it went from a five star to a one. This woke compamy does not care about its consurmers. Will be changing banks.
July 2022
Been to this particular Truist two times!! The staff is rude so rude like your an inconvenience to them. Will never go to this one again. They all need re training on how to treat clients. I’m pretty sure they can type in my name to see I have an account!! Very lazy and unprofessional.
April 2021
Website “open hours” indicate 9 am, but when calling at 9:45 the voice message is still stating “closed”.Please change website hours to indicate correct business hours.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
