I was charged a late fee 36$ , went to use atm to make deposit before daily close of transactions. Atm was able to take my money so therefore was charged . Called bank and was told they are mo responsible since the bank soesnt own the machine. Would not reinreiburse the fee.
June 2023
I was waited on promptly at the Murphy Branch. Jade Prince assisted me in opening a new account. She was very pleasant and competent. She completed all of the necessary steps in a timely manner.
January 2023
Don't bank here. Now I know why they have a 2.6 rating. Branch Manager doesn't return phone calls on something very serious. I'm done with Truist. They apparently don't want or care about my business.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.