Rack Room Shoes has been a reliable footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. Customers appreciate the great selection and organized layout of the stores, making it easy to shop. The staff is generally recognized for being helpful, allowing customers to find what they need quickly, even during busy times. Many shoppers enjoy promotions, such as buying one pair and getting another at 50% off. However, there are some concerns regarding management, particularly at certain locations. Some customers have reported negative experiences with rude employees, which they attribute to poor management practices. Despite these issues, the shoe selection remains strong, with a variety of nationally recognized and exclusive brands available. In instances where specific sizes or styles are not in stock, staff have shown willingness to assist by placing orders for home delivery. Overall, Rack Room Shoes is known for its extensive range of footwear, but customer service experiences may vary by location.
Nice store with a good selection of shoes. The staff were helpful. The prices were very reasonable. The only downside was their lack of shoes for people who need arch support.
September 2025
I wouldn't . I don't know . For some things maybe. The unique is not here.
May 2025
The young staff members are outstanding. I found the exact pair of shoes that I was looking for.
