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November 2023 by Charles Jolley
Excellent staff. And their selection is pretty good as well. I was in and out within ten minutes even with a fair amount of customers in the store.
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September 2023 by Ben Petty
The staff was very friendly and helpful. I was able to find some unique Croc slides and some cool sneakers.
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August 2023 by Jeff
Two of the laziest and least knowledgeable people who work here. Wow
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January 2023 by Gene Daggett Jr
Staff not so helpful, kinda felt like I was being rushed…… no. It wasn’t even close to closing time.
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November 2022 by Heather Ballance
We were looking for something that we ended up finding online but still managed to find some shoes that we liked. It's always nice to buy a pair and get another one at 50% off.
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November 2022 by Ron B Harrell
Nice staff and the store was teaming with stock.
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October 2022 by chasity ranson
Rack room is a wonderful shoe store, however they have poor choice in management. Many folk talk about how poorly they are treated at the NH location as a customer, the rude employee's is probably due to the poor management they have. The manager is very deceitful and treats her staff like s#!t, won't train them properly, get vindictive if they reach out for actual training, she uses everyone as a scape goat for her inability and lack of want to do her job properly. I'm so glad I didn't waste another minute working beneath that woman. The corporate team should really find a position that better suites her. But as far as shoe selection... they got it going on....Sorry if this seems mean, it just needs said.
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October 2022 by Jane Sorrell
Terrible teenager employee who barely wanted to check for a larger size shoe. Snarky comments etc. Won't be back.
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September 2022 by Pamela N
There were some shoes I wanted but weren't available I believe it was possibly the manager that helped me get the pair I wanted she placed the order and had them sent to my house and they arrived in a few days.
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July 2022 by Anne Devall
Great selection of men's, women's, and children's sandals and sneakers. Since we are at the OBX, not much of a selection of dress shoes, but lots of dress sandals. Well priced, and lots of sizes.
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June 2022 by Jacquline Snow
The girl that worked the counter just now when I went was rude. She never once looked at me. The shoes had a tag that rang up $10 more than was was listed. She was looking at her texts on her phone turned away from me after I handed her the sign then pulled up a pic online that looked exactly the same as my son's shoes. She said they are different but they did not appear that way. I had just spent 30 min in store to only have her slam them on counter after already being ugly.i purchased as my son really needed shoes and none were cheaper but many more he could ha e choose or I could have gone looking for the sale stuff of the equal value but after the nasty attitude and slamming my box on counter I honestly would not recommend this store for customer service is awful.Sadly first time I have been disgusted in a store with someone rude in a very long time
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May 2022 by Diane Baum
Good shoe sale and nice selection
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February 2022 by Jodie Cochran
Great deals but not too many shoes to choose from
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December 2021 by Bradley Dunlap
Cashier with braided hair working at 1:30 on Dec 26th literally turned her back on me after I asked not to leave my name when checking out. As I was paying she turned her back on me intentionally, said nothing (not thank you, have a nice day, absolutely nothing) and started marking her products at the entrances window. I said as I was leaving “thank you have a nice day.” She just continued looking down and said zero, as if she was throwing a fit.
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November 2021 by William Hodgson
Selection could be better, staff here was more interested in gossiping than helping when we went on Thursday.
