Auto Parts in Nashville, NC

“Went in for battery testing & Quentin was awesome! Greeted me as soon as I walked in, ended up needing a new battery but the customer service was awesome! Thanks Quentin for assisting me.”

“These guys are knowledgeable in auto parts but being of an older generation they are of an aquired taste. You cant take thier dry humor to seriously, they are all good guys and just know thier stuff when it comes to thier profession. You definitely get the sense that thier knowledge is from experience. And they are all very experienced. Id go to them for advice about any auto part on any vehicle bc I know they know.”

“Dylan and Zachary were so very helpful and very nice! Their customer service was very professional, and they took the time to help me out. Very appreciative of both of these workers!!”

“I got a screw lodged in my tire and needed up getting a flat tire, all of the employees were very helpful. One employee was especially helpful and stayed after his scheduled shift to finish helping put my spare tire on unfortunately didn’t catch his name. Love this store and their employees.”

“The owner, Solis, has great customer service skills. I brought my Lexus here about a month ago after it was sideswiped by a semi. The repair took about a week. When I got the car back, it looked nearly brand new—but I soon noticed the passenger-side window wouldn’t roll down fully. Turns out the window regulator wasn’t aligned properly. Since the accident impacted that side, I figured they had removed panels, but just to clarify: the window worked perfectly before I brought it in.

I brought the car back, and Solis immediately apologized and fixed it on the spot, no questions asked—he even offered complimentary food and drinks while I waited.

Fast forward to today, I was driving a friend home and when she tried to get out, the door wouldn’t open. The interior handle linkage hadn’t been reconnected. I also noticed overspray and orange peel under the door handle. So once again, I brought it back. And once again, Solis was extremely apologetic—he stopped what he was doing and took care of it right away. I appreciate that he owned up to the team’s mistakes and acted quickly to make it right. That says a lot about his integrity.

Mistakes happen—what matters is how you respond to them.

4 stars for how Solis handled things—with honesty, urgency, and genuine customer care. The job wasn’t perfect at first, but the way it was corrected makes all the difference.”