Body Shops in New Bern, NC

“I recently had an excellent experience at Caliber Collision, and I can’t recommend them enough.
After some damage to the side doors of my car, I was convinced they would need to be completely replaced. I was already bracing myself for a long repair time and a huge bill. But the team at Caliber Collision carefully assessed the damage and were able to repair the doors instead of replacing them. The work they did was incredible — my car looks as good as new, and you would never know there had been any damage at all.
A special thank you to Laura for her amazing customer service. From the very beginning, she was professional, kind, and incredibly helpful. She kept me updated throughout the entire process, answered all my questions, and made what could have been a stressful situation feel easy and manageable. It’s rare to find someone who genuinely cares about their customers the way she does.
If you’re looking for quality repairs and outstanding customer service, Caliber Collision is the place to go. I’m beyond satisfied with the results and truly grateful for Laura and the entire team.”

“TW did a fantastic job with my accident. They made the very annoying process of dealing with the insurance company much easier. They provided the highest level of service and professionalism to ensure my vehicle was taken care of properly.”

“This body shop is the best! Not only was their estimate the lowest, their work was fabulous and when they found out my husband was in the hospital, they delivered the car to my house. What service!”

“Most of us don't have extensive experience dealing with body shops so selecting one for a repair can be a crapshoot - such was my case as I'm a recent new resident to New Bern. What great fortune I had in choosing Bear for my service need. Big props to Alex who not only walked me thru the necessary insurance steps but interceded to break a logjam at Geico thanks to his personal relationship with their adjuster. My vehicle work was scheduled quickly, the components were ordered in timely fashion and the labor was efficient and flawless. The supplemental claim estimate for unseen damage was breezed thru the insurer by Alex' capable administration without me having to be involved. Best of all, the finished car work was exceptional - perfect paint match and blend topped it off to an ideal result. If you want hassle-free body service, choose Bear. If you want timely action and regular communication, choose Bear. If you want undetectable body repair, choose Bear. If you want a provider who does what they promise, choose Bear. Bottom line - just choose Bear! Jim Chandler, November 2024”

“I recently had several dents removed and a long scratch on my truck's passenger side fixed by Rite Touch, and I couldn't be more pleased with the results. From start to finish, their transparency and professionalism were top-notch. They worked swiftly without compromising quality, and now my truck looks amazing and like new! Highly recommend their services!”

“Such a wonderful and helpful staff. I've been trying to find a shop that can help put my car back on the road quickly. I called Caliber Collision and spoke with Robert he explained the whole process with insurance and the repairs. I sent over my estimate and he reviewed it with me going over everything and answered all of my questions. I was able to have my vehicle towed into the shop and they had me back on the road before some other shops said they could even start looking at my car. I want to thank the whole team so much for helping to get my car back on the road as fast as they did. Your employees are amazing and made the whole process painless.”

“I’ve worked with Chris and the team on two projects now and, like with all old cars, this becomes an ongoing relationship. They’ve solved problems in my C1 corvette that others could not and jumped into a big list and made a ton of improvements to a new to me C3 corvette as well. Most importantly they take the time they need to get things right and are quick to respond and adjust things as needed. I also find their rates on labor to be reasonable in the broader context of people that do restorations and services on classic cars. I look forward to continuing to work with them”

“This is the number one go to spot to get your vehicle detailed. Always on time, and if somehow they are running behind they make contact. They will come to your house,job or any other place you choose.”

“I Google auto body shops in James City . I got Carraway Collison. Met the owner very nice person . He offered to take my sons truck in that day. I did the damage and needed it repaired ASAP thank you sir will be back soon thank you so much Richard M”

“E & J did a fabulous job on my car! Had a small fender bender they fixed beautifully. They handled the insurance part with no problems. Staff was so friendly and everyone was professional. Being new to the area we appreciated meeting such friendly people who did an awesome job! They even washed my car inside and out!!”