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“Outstanding service. All materials and cost are broke down step by step so there are no hidden surprises. Very professional business. Took my 57 Thunderbird to TW Restoration to get more repairs done. Once again I was 100 percent satisfied with the quality of work. Highly recommend TW Restoration.”
“This body shop is the best! Not only was their estimate the lowest, their work was fabulous and when they found out my husband was in the hospital, they delivered the car to my house. What service!”
“Most of us don't have extensive experience dealing with body shops so selecting one for a repair can be a crapshoot - such was my case as I'm a recent new resident to New Bern. What great fortune I had in choosing Bear for my service need. Big props to Alex who not only walked me thru the necessary insurance steps but interceded to break a logjam at Geico thanks to his personal relationship with their adjuster. My vehicle work was scheduled quickly, the components were ordered in timely fashion and the labor was efficient and flawless. The supplemental claim estimate for unseen damage was breezed thru the insurer by Alex' capable administration without me having to be involved. Best of all, the finished car work was exceptional - perfect paint match and blend topped it off to an ideal result. If you want hassle-free body service, choose Bear. If you want timely action and regular communication, choose Bear. If you want undetectable body repair, choose Bear. If you want a provider who does what they promise, choose Bear. Bottom line - just choose Bear! Jim Chandler, November 2024”
“I recently had several dents removed and a long scratch on my truck's passenger side fixed by Rite Touch, and I couldn't be more pleased with the results. From start to finish, their transparency and professionalism were top-notch. They worked swiftly without compromising quality, and now my truck looks amazing and like new! Highly recommend their services!”
“This is the number one go to spot to get your vehicle detailed. Always on time, and if somehow they are running behind they make contact. They will come to your house,job or any other place you choose.”
“This shop is incredible! Chris is knowledgeable, professional, and passionate about classic cars. They restored mine with outstanding attention to detail and kept me informed every step of the way. The craftsmanship is impeccable, and their customer service is just as great. Highly recommend for any classic car enthusiast—5 stars!”
“Such a wonderful and helpful staff. I've been trying to find a shop that can help put my car back on the road quickly. I called Caliber Collision and spoke with Robert he explained the whole process with insurance and the repairs. I sent over my estimate and he reviewed it with me going over everything and answered all of my questions. I was able to have my vehicle towed into the shop and they had me back on the road before some other shops said they could even start looking at my car. I want to thank the whole team so much for helping to get my car back on the road as fast as they did. Your employees are amazing and made the whole process painless.”
“I Google auto body shops in James City . I got Carraway Collison. Met the owner very nice person . He offered to take my sons truck in that day. I did the damage and needed it repaired ASAP thank you sir will be back soon thank you so much Richard M”
“E & J did a fabulous job on my car! Had a small fender bender they fixed beautifully. They handled the insurance part with no problems. Staff was so friendly and everyone was professional. Being new to the area we appreciated meeting such friendly people who did an awesome job! They even washed my car inside and out!!”
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“After getting the runaround for months from my previous insurance adjuster with USAA, trying to claim that paint peeling away was rock chip damage and they would not honor their workmanship claim. I just decided to bestow upon myself and go to multiple different USAA star facilities, and get ulterior opinions. I was lucky enough to come in contact with Laura the facilities USAA representative . Who swiftly jumped into action and took photos and escalated my issue to people that know what they’re doing and can actually handle such an issue. Laura was great to work with in the couple minutes we spoke and completely acknowledged th frustration I was having over this ordeal. I am looking forward to seeing the outcome she can provide and she deserves 5 stars regardless if USAA still wants to do typical insurance company things and attempt to brush it off and give you the paying consumer the run around for work you’re absolutely entitled to.”