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“Ryan provided world-class service today. He was incredibly professional, efficient, and went above and beyond to make the entire process seamless. It’s rare to find that level of genuine customer care”
“I was greeted by a very respectful gentleman who assured me that I would be driving one of the best cars.I was very impressed with his attitude and the fact that he explained some of the feactures in the car.Alamo is the best!”
“Came to New Bern Airport Budget after check windshield washer fluid and engine oil indicators appeared on the Ford Escape we got from a NOT so friendly representative at RDU. Ohmygoodness, i wish I could remember the name of that awesome and professional representative that helped us in New Bern NC. He walked us to his lot and showed us what was available to us and and we picked a car that would accommodate our bags and family members. He made me feel valued and appreciated.”
“I picked up in one location and dropped off in another state. The staff was great in both locations and the process was simple. I recommend getting the Emerald membership. It's free but makes it simpler to get everything done.”
“I needed a car rental on short notice and Shanti, Linda and Jason really saved me. They were all extremely helpful, compassionate and efficient. I've been to many car rentals in the past and these folks are really the best. Thank you guys!!!!”
6:30AM - 11PM
200 Terminal Dr, New Bern
Car Rental
“I want give a huge shout out and thank you to Cheyenne at Hertz! On a day when my car unexpectedly died, shops were closed and I was struggling to find a rental car last minute anywhere on a Saturday....Hertz came through big time! Cheyenne was ANGEL who took excellent care of me, calming my chaotic day and quickly got me on my way to Charlotte. The whole process was seamless, straightfoward and not ridiculously expensive”
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“What a great experience. The manager is amazing, you are treated like a real customer and respect.
This location is by far the best rental service I had. I can share this, as I have done rentals well over a thousand times all over the world.”