Down East Ace is a top notch store with a great inventory and about everything you need. Reviews consistently highlight its superior and extremely helpful staff, who offer excellent customer service. Employees are described as friendly, kind, and understanding, often checking in to help and recommend the right solution. Many customers report finding products for significantly less money here compared to other stores, appreciating the integrity of not selling more expensive options when cheaper ones will work. While some note high prices, they also acknowledge that good staff is hard to find. The store's hours online may need updating, but the helpful service ensures customers will definitely be going back.
This is the perfect place to go for everything you need with household or yard projects. Also, it’s very nice that you don’t have to buy 5000 screws when you only need five. Very friendly staff, and very helpful/knowledgeable.
March 2026
Every time I go staff is helpful and informative. Love this store!
December 2025
I went into this store with a Craftsman flashlight that had corroded. Buddy dug out the nasty batteries and got the thing working! Kudos to customer service!!! It IS REAL!!!
