“Just moved into town and so happy to see this Ace hardware close by at the house. I have to jump in there three or four times a week and the staff is friendly knowledgeable helpful and the store is well stocked with things I need.”
“Always convenient, always knowledgeable and helpful. Saves me so much time not running to Lowe’s each time I need something for the house. It’s in my neighborhood!”
“Today was the third time that I have been in harbor freight, at this location.Great pricing always has what you're looking for in the hospitality is great and recommend this location”
“I am in the store on new Boulevard several times a month over the past 10 years and Kassie just did the best transaction and I had the best experience ever super impressed. Extremely fast and efficient!!”
“Kristen is great. She is very knowledgeable on all bath items and kitchen items. I did a job for a customer and she priced out the job accurately and with precise measurements. We used the onyx panel system and it looks great.”
“Great event.The place is so well organized.Customers will have no problem finding supplies.The salespeople are excellent.The guys working just know how everything goes great.Great place”
“Could not recommend more highly. I'm in Illinois. My elderly parents are in New Bern. I ordered a grill online for them and Down East Ace assembled and delivered it. Despite hiccups with getting delivery fees handled outside their web system, navigating a delivery just outside their service area, and handling logistics remotely, the owner Jon was incredibly helpful. The grill is delivered and my parents are ecstatic. Thank you, Jon!”
“Waited around for about 15 min place is really busy. Young man name Ryan H stopped and asked if I need help. Told him what I needed. Computer showed 7 available but none where anywhere to be found!! He spent the next 10 min looking around. He found them on a top shelf 2 isles over. So nice to see someone go above and beyond!!!”
“Fun more than a hardware store for sure! Lots of gift ideas. Everything from bird feeders, kitchen utensils, seeds, plants, candy, jams and jellies. Stay are great , very helpful when asked and not hounding the customers. Its a must visit if you come to New Bern.”