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October 2023 by Nadine
Joe and Misty at the New Bern location are the best. They've helped my family and I with the best furniture choices and why. They made the process a lot easier.
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October 2023 by Liz Gruen
I needed several pieces of furniture for my new place. Gage was my customer service person. He was amazing! He had a lot of patience with me and my service dog as I tried out 5 different couches and half a dozen recliners I needed a bed and adjustable bed frame as well. All of the pieces I chose were delivered in 2 days and the delivery guys were prompt and courteous. I highly recommend Furniture Fair.
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September 2023 by Eileen Hernandez
Our first time there we were met by Tony very friendly and respectful and he helped us with our purchase. I didn't feel pushed into the purchase which made the purchase worthwhile. I recommend going there. Tony is very helpful. Thank you Tony
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August 2023 by Rusty N.
I knew what I wanted when I went in (a specific sofa) because I saw it online. It wasn't in the store, but Tony assisted me with friendly service and steered me towards what was actually a better option for my needs. Quick service, friendly, and all around a relatively pleasant experience.
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August 2023 by Kathi Whitfield
I have buying furniture from Furniture Fair in New Bern, NC for at least 20 years and have always had a good experience, but the last two trips to purchase a recliner, sofa bed, and mattresses have been extremely enjoyable. Tony Baez, one of their newer sales consultant, helped us find exactly what we wanted at a very reasonable price. During the entire transaction Tony was very transparent and treated us in a very personable and professional manner. I encourage everyone to shop at Furniture Fair in New Bern NC and ask for Tony!
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August 2023 by Shawnelle B.
Tony Baer is a great sales consultant. He is amicable, funny, generous, and a patient with his customers. We recommend seeing him for furniture needs!
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August 2023 by Jorge serrato
First couple of seconds in store was immediately approached by Tony Baez and he was extremely helpful in looking for the right bedroom set. He was informative through the whole thing and was really honest about certain furniture, we even a nice living room set we didn’t intend to look for. Would definitely come again and use Tony Baez!
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August 2023 by josh field
Went to look at some new living room set. Tony Baez approached us and showed us the best in the store. He was very honest and made the experience enjoyable. After being unsure and visiting 10 other stores in New Bern and Jacksonville we went back to Tony. Very happy with the purchase and service.
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August 2023 by Mariah parker
We went into furniture fair looking for a couch and bedroom set! Tony was a huge help keeping us within the price range we disscused and met us with excellent customer service and kindness. If we ever need to go back we will for sure be going through him!!
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July 2023 by Rosalind T.
My husband and I went into Furniture Fair in New Bern to look for new furniture for us. We were greeted by Tony, he welcomed us to the store and asked how we are doing? He asked me what I was looking for? I responded that I am looking for something simple a sofa and 2 rocker recliners, so we started looking around and I found a sofa that was simple and the color I wanted and it was a DEAL! He then proceeded to tell us to go and look for the recliners while he went to check if that sofa I picked was in stock. My husband and I found the recliners and they were on SALE too! So Tony got us a great DEAL and can't wait to get my new furnitures Monday! Thanks Tony!!
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July 2023 by Chris Smokeyhat
While in the midst of furnishing my home, I went into the New Bern outlet of Furniture Fair and was greeted by Tony Baez. I was uncertain of the dining room set I needed, and Mr. Baez provided subject matter expertise on not only what would be an appropriate fit for me aesthetically, but also financially. He discussed options available to customers like me who are not well versed in this area. He was the epitome of what it means to be a consummate professional, one who values customer service by virtue of in-person interactions and seeking to understand the needs of the customer. To me, this serves as an example of his high level of interpersonal relations skills. It was a joy working with him.
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July 2023 by Nancy Raynor
My husband and I were very fortunate to have been assisted by Tony. I first spoke with him on the phone and then meet him in person at the store. He was knowledgeable, listened to what we were interested in, let us (or me) change our minds several times without showing any frustration and made us feel completely at ease. He was a blessing to work with and by the time we had finally made a decision( which took a couple of trips) he felt more like family to us than just a salesperson. If you go to Furniture Fare in New Bern, ask for Tony. You will enjoy your shopping experience just like we did!
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July 2023 by Tammi Thompkins
I had a great experience shopping for my couch for my newly painted living room after having a few not so good approaches at two other furniture stores here in New Bern. Tony Baez reeled me in from the moment I walked in the door with his professional greeting and his approach he wasn’t the type of salesman that made you feel pressured to buy, he also gave me options but I went in there knowing what I wanted he is truly a salesman that I would do business with if I decide to go back to the Furniture Fair here in New Bern. Tony is truly an asset to this location I had been to this location several times and because of Tony Baez is the only reason I made this purchase and I have been enjoying my couch ever since
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July 2023 by Kevin Harrison
Thank you for the help. Easy to talk to and find what I wanted. Probably one of the easiest salesman we've dealt with. We fell in love with couch. Thank you. If you ever go to furniture fair, ask for Tony. He's a great guy to talk to.
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June 2023 by Savana B.
Huge shout out to Jade from Furniture Fair in New Bern NC! she was incredibly helpful with the purchase of our new couch! We were at ease with browsing and she answered all of our questions while we found the perfect couch. Will definitely come back and request Jade for any future purchase!