Furniture Fair is a business known for its helpful and patient staff, making shopping a positive experience. Customers often praise salespeople like Joe Murphy and Jade for their courteous and knowledgeable service. Joe Murphy, in particular, is highlighted for his patience, attention to detail, and ability to make the process simple and stress-free. He helped customers try out various chairs, offered useful insights, and was careful when demonstrating how to set up furniture at home. Many reviews mention that Joe assisted in finding the perfect recliner, including special features like power reclining, and helped with quick, easy transactions, including charging the difference for upgrades. He also provided helpful suggestions, such as browsing clearance sections, which led to great deals. Jade was also appreciated for her helpfulness and professionalism, ensuring prompt delivery and polite service from the delivery team. Customers valued the friendly atmosphere, with staff engaging in friendly conversations, sharing common interests like military service, and making them feel cared for. Furniture Fair’s staff are consistent in providing courteous, efficient service, making furniture shopping smooth and enjoyable. Whether purchasing new recliners, sofas, or other furniture, customers often leave satisfied, recommending the store for its helpful staff and quality service.
I was in great need of a new recliner. They have plenty of options to choose from. Extremely friendly and helpful people here. I would definitely recommend and I’m definitely coming back. Thank you for all your help.
May 2026
Joe Murphy was very helpful and assisted my wife and I questions about the furniture in the store. If doing business at this store I would recommend talking to Joe.
May 2026
We went to look at some furniture today in the New Bern store. Mr Joe Murphy assisted us and he was very friendly, welcoming & attentive. He is a top notch salesman. Would most definitely purchase from him again soon.
