Metts Climate Controlled Storage is a family-owned, secure storage facility in New Bern, North Carolina, and a community fixture dating back to the late 90s. The business offers indoor and climate controlled storage for household items, vehicles, RVs, boats, and cars. It is also a U-Haul dealer, providing rentals like vans and tow dollies. The facility features a loading dock and free use of loading carts. Reviews describe a beautiful, well-kept, very clean, and safe facility. Customers highlight stellar, top-tier customer service, noting staff as very responsive, friendly, helpful, professional, and willing to go the extra mile. The service makes the stressful process of moving easier. The storage is recommended for its low prices and good experience.
I came to get a car dolly, and they didn’t have any here but Ellie was a tremendous help! She booked me one 15 minutes away! All I have to do is put the location into the gps and go pick it up! Best customer service I’ve seen in a long time!!
June 2025
Amazing place!!! Super clean and very polite and helpful. I love this place and the environment!!
May 2025
Ellie is top tier. Protect her at all costs! Lol But seriously, Beautiful and well-kept facilities there, Metts! (I'm new in town and a new customer, but with this stellar of customer service I'm going with a 10/10 already!👌🏾)
