Walgreens is known for its friendly and helpful staff, providing excellent customer service in many situations. Customers appreciate the support from team members, especially during challenging moments. However, the pharmacy has received mixed reviews due to inconvenient hours and understaffing, leading to disorganization and confusion. While some customers have experienced rude behavior from cashiers, others have praised specific staff members for their assistance during difficult situations. Overall, Walgreens offers a generally positive shopping experience, but improvements in pharmacy operations and staff consistency could enhance customer satisfaction further.
Can I give them zero or negative? Guess customer service for prescriptions is non- existent? They have significantly reduced their pharmacy hours so much that it has become impossible to fill a prescription. We have moved ALL our prescriptions to other providers who have customer service friendly hours.
April 2024
Automated phone system drops you into a quagmire of dead ends. Pharmacy operates on some sort of flex hours, roll the dice for it to be open. Good luck
February 2024
The store is filthy, especially the foyer area. The Pharmacy seems to only be open when they feel like it. They cannot be counted on. Took me a week to catch then open to get my scripts
