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March 2024 by David B.
We bought our home almost two years ago. One by one, the inherited appliances that came with the house stopped working. We have been to Tidewater appliances several times for the simple reasons that their prices are very competitive with the box stores and their delivery and installation are professional and efficient. The latest trip was for a dishwasher. The dishwasher was delivered as promised. Unfortunately, for whatever reason a white one was delivered instead of the stainless steel model. Not to worry. Within minutes a nice woman named Rory was on the phone with me. They had a stainless steel model in stock but it was one level higher model than we ordered. She waived the extra cost and delivered the upgraded model within an hour. No extra cost or fees of any kind. What more can you ask of a supplier? This is service above and beyond. I would recommend Tidewater to anyone.
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October 2023 by Michelle Velten
Responded quickly and was able to make an appointment for repair within two weeks. Technician called when he was en route, and the payment process was very easy.
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October 2023 by Dawn Frese
The folks at Tidewater Appliances are wonderful to work with! They are super friendly, knowledgeable about their products, and willing to go the extra mile to make sure that everything goes according to plan with delivery and installation. Highly recommended!!!
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October 2023 by connie graham
Though I set the bar pretty high and specific John came through flying colors. He met the majority of the requirements and came in with a great price. If you're looking for appliances head over to Tidewater and ask for John.
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October 2023 by Cortney Herron
I cannot say enough about how outstanding this company is. We called on a Monday and had the part in hand by Tuesday! Such a caring and very efficient staff! Will use for all future appliance needs.
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September 2023 by Kristin Morris
Leah was really awesome to work with. She spent time going through all of the features and ensuring I knew everything I needed to know. Very happy with my purchase - would definitely recommend working with Tidewater!
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August 2023 by Bonnie Anderson
Leah helped us with all of our appliances, an extra refrigerator and a Wash Tower. We were very pleased with the service and prices. We would highly recommend Tidewater! Thank you.
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August 2023 by Jay Bradley
Can’t say enough good about Desiree and the staff. Handled everything. I found better options than what I was hoping for, or easy to work with, and took care of everything.
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June 2023 by melissa willett
Wonderful company! My dryer died on Sunday and they delivered a new one Tuesday...and I wasn't even in town! They emailed me options based on the size of my space. The delivery guys were super nice and very professional and fast!
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June 2023 by Crystal Clear
Great associates here. I got appliances for three of my rental units refrigerator dishwasher stove ×3. Prices were really good and now I'm going to raise the rent just joking, I really recommend this business.
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June 2023 by Virginia Gunsten
I have been purchasing appliances from Tidewater for as long as the store has been in business. The owner, Dana, is incredibly knowledgeable and customer service oriented, as is her well trained staff. I have gotten the service support I have needed quickly and efficiently. Tidewater is a wonderful source for all your appliance needs.
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April 2023 by Jenifer Fitzsimmons
I needed to order a part for my dishwasher. They didn't have it in stock, but they put in an order right away. Super easy and a great price!
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February 2023 by Erica Handy
Found the perfect fridge, I could not be happier. My sales lady Carol-Anne was fantastic in helping me pick the right option and was just as nice as can be !
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February 2023 by Deb Street
Purchasing appliances here is so easy. Staff are friendly and helpful. Items in stock. Delivery available fairly quickly. Even offers a service department. Prices are good. So much better than the big box store!
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February 2023 by Carolyn Deevy
Desiree Thomas, sales rep, was most helpful with showing and sale of beautiful GE French Door refrigerator. From beginning to end, she and Tidewater provided excellent communication and transaction. I would certainly recommend them to the New Bern community. Thank you each!