This branch used to have good customer service but that did not happen today. I waited 30 minutes to talk to a banker about some issues while she took care of 2 others who came in after me?
March 2023
This branch used to have good customer service but that did not happen today. I waited 30 minutes to talk to a banker about some issues while she took care of 2 others who came in after me?
December 2022
Terrible customer service, I used them 20 years ago when it was BB&T. They were awful then and nothing has changed as I opened up a business account because credit union doesn’t have business. They claim no over draft fees but that’s a lie too.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.